Provide support posture and planning recommendations to the Country Program Manager - Plan Future Support Operations to support training at remote locations - Plan and monitor support operations and take appropriate action to ensure training support requirements are accomplished - In coordination with functional area members, develop long-term sourcing strategies to improve efficiency in supporting all training requirements - Propose innovative business solutions and technical approaches to ensure business area and program success - Develop, deploy and maintain projects KPIs - Clients coordination and supportJob description: - Managing day to day operations of the business unit, assessing the allocation of resources as needed - Increasing the effectiveness and efficiency of the Fortigent Operations Support team through improvements to identified functions - Prioritizing departmental projects and initiatives - Ensuring advisors receive the highest quality of service - Maintaining a working knowledge of all Fortigent reconciliation and performance reporting functions - Assisting in the resolution of escalated issues, taking ownership and ensuring resolution - Scheduling and approving leave requests - Administering reviews, development plans and performance counseling. - Monitor sub-contractors to ensure a good work is carried out properly. Requirements: - Degree in a technical matter, with specific training in management system, English required. - Very valuable knowledge of types of wind turbines and different manufacturers - Knowledge of leadership and management principles, good communicator with the ability to act with his team - Ability to solve conflicts between employees. - Good working knowledge of Microsoft products, mainly Excel program. - Will be required to travel occasionally to for business. Contratto di lavoro: Tempo pieno Stipendio: €50,00 - €60,00 all'anno Benefit: - Cellulare aziendale - Computer aziendale - Orario flessibile Orario: - Orario flessibile Sede di lavoro: Ibrido/da remoto (71036 Lucera, FG) Flextime