PstronguPosition Summary /u /strong /ppThe strongReliability Engineer /strongwill support End users and Distribution Partners. The support provided is mainly on site at the production locations of our end user customers and aimed at asset management and efficiency improvement for the end user. The function requires a large amount of travel and a person that can work independently. The precise geographical area can vary and depends on the company needs and the employee’s location and language skills. We are looking for someone who achieves satisfaction professionally by creating value for the customer. This position will be working in an international and multi-cultural, industry focused environment. /ppbr/ppstronguResponsibilities /u /strong /pulliSafety: Always put safety first. Make sure equipment is safe to work with and adequate training has been done. Use lock-out/tag-out principle to make sure equipment is off when chains need removing/lifting. /liliReliability Surveys: Perform full product mapping of Regal Rexnord (or similar competitive) products in a production line, conveyor by conveyor. /liliWear status of components: During line surveys, measure wear of the various components. /liliData processing: put the data collected on site in the right format and upload to the portal that enables customers to view the data related to their production lines. /liliQuote support: Provide information to Customer Service so they can make an offer to the customer for MRO parts that need short term replacement. /liliTraining: Train our Distribution partners to enable them to do the same Field Service and provide us with the data they collected in the correct format for us to upload on the portal. /liliInterchanges: If competitor products are used and/or if we have a newer/better product compared to what the customer is currently using, provide a recommendation about the possible upgrade. /liliPromotion: During customer visits, promote the benefits of Premium Service and specifically about doing repeated surveys. /liliUpselling: During Reliability Surveys, discuss the option of doing line audits by our Application Engineering team, where we analyze the production line in operation and provide recommendations on how to improve efficiency. /liliProduct Management: Collect Voice of Customer related to potential product improvements and new products, based on unmet needs. /liliAccount Management: Establish and maintain excellent relationships with internal/external customers. /liliCommunication: Provides project coordination and communication. /li /ulpbr/ppstronguExperience and Skill Required /u /strong /pulliAssociate’s degree in Mechanical Engineering or related engineering/technology field, or proven similar level obtained by experience. /liliWork experience in a Field Service Engineering or similar role. See below for different levels of experience. /liliA self-managed and self-motivated individual with strong ownership and commitment /liliFluent spoken and written English and preferably at least one additional modern language /liliThe willingness and ability to travel extensively (approximately 50% of the time) /liliStrong attention to details /liliFlexible working schedule, available to work after regular business hours /liliGood Communication/social skills, able to communicate with customers on multiple levels /liliDriver’s license /liliAt least 3 years of experience /liliSense of urgency /li /ul