PJoin to apply for the strongTECHNICAL SUPPORT EXPERT - LABELLING /strong role at strongSidel /strong /pp4 days ago Be among the first 25 applicants /ppJoin to apply for the strongTECHNICAL SUPPORT EXPERT - LABELLING /strong role at strongSidel /strong /ppContract TypebrPermanentbrCountrybrITALYbrLocationbrMantovabrYour opportunitybrSidel is looking for Labelling Technical Support Expert Automation who will be a part of Product Support Back Office Team based in Mantova that will report to QTS Manager Main function in the office is to secure the operational follow up technical support of all Labellers and associated trade equipment on mechanical side. The expert could also be asked to validate internally and externally the introduction of modifications and variants of new products in the portfoliobrYour MissionbrulliSecure troubleshooting on Labelling and associated trade equipment; /liliSoftware debug and development for new equipment or range extension of actuals; /liliExecute RCA on Labellers equipment issues, supporting the consequent plan of recovery and corrective actions; /liliSecure the application of retrofits on the Labelling products installed base, where necessary; /liliParticipate to L3/L4 equipment FAT (workshop) installation, start-up, validation, commissioning, and services (onsite); /liliSupport Regional Product Support during start-up and commissioning of L3/L4 Labeller equipment; /liliIntervention on site in case of technical issues that require a specific RCA troubleshooting; /liliImprove personal competences on SSC, labeller, and trade associated equipment in addition to line equipment’s; /liliSupport in the workshop L4 prototype internal qualification (run-off, assembly, test); /liliSupport onsite for external qualification of product modifications and variants; /liliMove in zones to reinforce expertise, analysis and communication within QTS teams.br/li /ulYour ProfilebrulliEducation: Degree in Electronic / Mechatronic Engineering and/or Technical professional qualification; /liliLanguage requirements: Fluency in English is a must-have, French and Spanish will be a plus; A good level of Italian an advantage for your best local integration; /liliRequired experience and skills; /lili5 years at least of technical assistance, field experience or engineering on Labellers products; /liliPLC/Motion/Hardware/Network/Mechatronic/Safety skills; /liliBR skills is a must (Schneider and Siemens will be a plus); /liliRigorous, dynamic, organized, proactive, ability to work autonomously; /liliAvailability to travel up to 75%; /liliSAP knowledge will be a plus; /liliKnowledge of Sidel Labellers products (SSC / standalone) and process will be a plus; /liliExcellent reporting capability; /liliStrong verbal and written communication skills; /liliAttitude to problem solving (trouble shooting and RCA) and Customer oriented; /liliGood Interpersonal skills, especially ability to communicate with different target groups (technicians, customers, etc.) /li /ul /p /ulh3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Information Technology /lilih3Industries /h3Machinery Manufacturing /li /ulpReferrals increase your chances of interviewing at Sidel by 2x /ppGet notified about new Technical Support Expert jobs in strongMantua, Lombardy, Italy /strong. /ph3Technical Support and Training Specialist HVAC /h3h3Technical Support and Training Specialist HVAC /h3pMirandola, Emilia-Romagna, Italy 20 hours ago /ppGreater Verona Metropolitan Area 2 weeks ago /ppMirandola, Emilia-Romagna, Italy 1 month ago /ph3Apprenticeship Field Technical Engineer - Veneto /h3h3RECRUITING DAY 19/06/2025 ADDETTI AL MAGAZZINO, AUTOMATIZZATO E TRADIZIONALE /h3pWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr