Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Chef de Rang in the Food & Beverage department. We are looking for a candidate who has a passion for delivering great customer service and genuinely take care of our guest.
MAIN RESPONSIBILITIES
* Attend pre-service briefing for daily updates, ensuring tasks are followed up efficiently prior to guest’s arrival
* Meet and greet guests in a professional and efficient manner
* Ensure that mise en place levels are maintained accurately
* Present the menu and wine list
* Take guest food and beverages requirements promoting specials, recording preference and needs
* Assure guest satisfaction is met throughout the meal experience by providing efficient and courteous service
* Co-ordinate the service of food and beverages efficiently and accurately.
* Respond proactively to guest queries, ensuring that appropriate action is taken in the absence of Manager / Supervisor, followed by effective communication.
* Prepare and present bills accurately
* Wish “farewell” to all guests, ensuring guest satisfaction has been reached.
* Possibility to be transfer within the F&B division accordingly to business needs divisions.
* Attend training sessions and meetings as and when required
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