Our CompanyIPotis Edge Co., Ltd., founded in 2015, specializes in three core business areas:EV Battery Systems, Smart Energy Storage Systems, and Hydrogen Fuel Battery Systems. With a commitment to "independently developing core BESS technologies across the entire stack" including i CCS, BMS, and EMS. Potis Edge focuses on advancing energy system technologies and delivering innovative smart energy solutions to meet diverse application needs.Position: Technical Services EngineerReporting to: Technical Service Director in HQPackage: Negotiable, competitive salaryHR Contact: yuanyuan.lei@ipotisedge.com Job Description:1. Provide after-sales work;2. Responsible for supporting and assisting the sales team to solve the technical problems of large storage business, and provide application suggestions;3. Independently provide external technical training;4. Handle after-sales problems and customer complaints (batch and safety-related customer complaints, including handling, feedback, follow-up improvement and regular report summary);5. Maintain good communication with sales, R & D and other internal departments and customers;6. Complete other tasks assigned by leaders.Job Requirements:1. Bachelor degree or above, electrical, electronic, energy related major;2.large storage business related technical support experience, relevant overseas experience is preferred;3. English can be used as a working language, oral communication can be barrier-free;4.good communication skills, ability to work under pressure and coordination;5. Accept business trips.