JOB DESCRIPTION
Job Title
Clinical Application Specialist IGT-D North-East Italy
Job Description
Promoting Philips Image Guided Therapy - Devices products and drive disposable utilization through clinical education and cath-lab support in the assigned territory of North-East of Italy.
Your role:
1. Providing primary training and education to customers.
2. Disseminating technical product information and executing hospital staff training, including in the Cath-lab during clinical procedures as needed.
3. Monitoring system usage through regular contact with users to ensure confidence in Philips IGT-D products and related systems and troubleshooting operational issues.
4. Achieving and growing disposable utilization in the assigned territory, advancing revenue and market position in line with territory, division, and company goals.
5. Building strong customer relations by interfacing directly with hospital physicians, catheter laboratory personnel, and other relevant staff.
6. Collaborating with Marketing and other internal groups to assess needs and provide management with competitive intelligence.
7. Processing and monitoring product complaints according to company procedures.
You're the right fit if you have:
8. BA/MSc degree in Biomedical Engineering or a related clinical/scientific field.
9. 3-5 years of clinical support experience preferably in a Cath-lab.
10. Excellent customer orientation and stakeholder management skills.
11. Fluency in English in addition to Italian as local language.
12. Availability to travel 70-80% of the time to support Cath-lab disposable usage
How we work together
We believe that we are better together than apart.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations, and we expect in-person activities either at customer locations or in the office at least 3 days a week.
This role is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .
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