PAs a Senior Lounge Receptionist at Zuma, you’ll lead the way in creating a seamless, vibrant atmosphere, ensuring every interaction is smooth and every detail is flawless. Be the first smile and the driving force behind unforgettable guest experiences at Zuma! /ppbr/ppZuma is a contemporary Japanese restaurant collection, inspired by the dynamic Izakaya dining style. This role will be based in Zuma Rome. Located in the iconic Palazzo Fendi, with a stunning restaurant and beautiful roof terrace overlooking the “eternal city”, this restaurant is an essential experience in Rome. Zuma Rome is proud to be part of the Azumi Collection. /ppbr/ppbLife at Zuma /b /ppJoining Zuma means becoming part of an inclusive global community that lives by three core values: /ppbHonor the Mastery /b - we celebrate every detail, always striving for perfection– putting pride into everything we do /ppbDo Unto Others /b - we support each other to be at our best, treating every team member and guest with warmth and openness /ppbEmbrace the Energy /b - we bring passion and positivity to everything we do /ppbr/ppbMain Duties /b /ppYour key responsibilities will include: /ppbr/pulliDeliver exceptional, energetic service that leaves a lasting impression on every guest /liliBe the expert on the menu and allergens, confidently guiding guests through their choices /liliTake charge of reservations and deposits, keeping everything running like clockwork /liliKeep the reception area sparkling and welcoming, setting the tone for a great experience /liliInspire and support junior reception staff, creating a dynamic, high-performing team /liliShare guest feedback and operational updates with management to keep the energy and standards high /li /ulpbr/ppb What We Look For /b /ppOur ideal candidate embodies our values and brings: /pulliA genuine love for culinary experiences a passion for Japanese cuisine /liliProven experience as a senior receptionist in a luxury high-volume restaurant /liliAn approachable, motivational leader who thrives in nurturing team talent /liliAdept at handling reservations, guest inquiries, and managing peak service times with ease /li /ulpbr/ppbBenefits /b /ppWe offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. /ppAs part of our team, you’ll enjoy: /pullibWorld-Class training, /b designed to inspire and educate /lilibGlobal opportunities /b, experience hospitality around the globe with our five incredible brands /lilibFamily Meals /b are shared daily /lilibRewards Recognition, /b we value our team and celebrate your contributions to our success with meaningful rewards and recognition /lilibStaff discount, /benjoy exclusive discounts across the Azumi group, worldwide! /li /ulpbr/ppbOur Commitment to Inclusivity /b /ppWe are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our Talent Acquisition team know. /ppbReady to create some magic? /b Join us and bring your talent to a team that’s elevating contemporary dining on a global stage. /p