Overview
VF is looking for an Account Coordinator fluent in English and French to join our Wholesale Customer Service Department in Pederobba (TV) and look after our Accounts across the EMEA Region.
VF is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic brands. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet.
Responsibilities
* You will be the first point of contact for our Wholesale accounts, responsible for tracking the lifecycle of accounts from order entry to final delivery, and for operational activities.
* You will engage and manage relationships with external and internal stakeholders to ensure smooth orderbook management, with a focus on optimizing conversion by leveraging connections with central and regional functions.
* You will understand and manage accounts across several markets in the EMEA region, and ensure timely orderbook conversion.
* You will be responsible for compiling and generating Orderbook reports as they relate to customers.
* You will participate in meetings with internal and external stakeholders and manage email communication.
* You will interpret a variety of daily reports as needed by the business.
* You will follow the end-to-end order to shipment process, liaising with our DC to ensure timely shipping.
* You will work with sales operations and planning to track shortages and delays to supply, communicating to the customer where required in order to maintain a clean orderbook.
Skills For Success
* Outstanding English and French verbal and written communication
* PC Literate
* Excel skills with the ability to interpret data and produce reports
* Understanding of logistics and DC activity
* Ability to balance responsibilities in a dynamic and fast-paced environment
Free to Be, Inclusion & Diversity
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.
Application Note
If you like what you have read and want to join our team then we would like to hear from you!
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Customer Service
* Industries: Consumer Services, Administrative and Support Services, and Telephone Call Centers
R-20250908-0004
#J-18808-Ljbffr