Join to apply for the TECHNICAL APPLICATION MANAGER role at Mapei.
Mapei, founded in 1937 in Milan, is a leading company in the development, production and distribution of chemical products and building solutions. With over 24 lines of business, more than 12,000 employees worldwide, 102 subsidiaries, 81 production sites across five continents and 32 research centres, Mapei plays a pivotal role in the construction industry.
Responsibilities
* Report directly to the Corporate Technical Services Director and coordinate the group of technical demonstrators in Italy to ensure the execution of all operational needs of the department.
* Interface with all company functions – Technical Assistance, Sales, Product Managers, Marketing, R&D – to promote the correct use of products and provide specialist technical support.
* Maintain quality, safety and customer service standards while managing the scheduling, programming and organisation of team activities.
* Resolve operational issues, improve service quality and enhance specialization.
* Supervise the team in planning activities such as:
o Sampling for fairs, clients and events.
o Operational support during technical demonstration courses, conferences, trade fairs and retail outlets.
o On-site construction support.
o Technical and application support during video production.
* Coordinate warehouse activities, ensuring proper preparation of shipments and receipt of goods.
Qualifications
* Degree in Geomatics or a professional school in construction and/or a Bachelor’s degree in Civil Engineering.
* Minimum 15 years of experience in construction and site management, with demonstrated ability to interface with diverse stakeholders.
* Direct operational experience with building materials, focusing on ceramic products and/or traversing products (ceramic, waterproofing, resilient, retail construction).
* Good knowledge of English.
* Proficient in Microsoft Office, especially Excel.
Personal Characteristics
* Strong leadership and operational management of multiple projects of varying complexity, intensity and duration.
* Operational flexibility, a proactive and collaborative spirit.
* Excellent relational, organisational and problem‑solving skills, with the ability to manage stress.
Sede di lavoro: Milano
Contratto a tempo indeterminato (CCNL Chimica Industria)
Company Philosophy
* Innovation and specialization.
* Internationalisation.
* Social and environmental sustainability.
* People at the centre.
* Equality and inclusion.
Benefits
* Continuous training and development.
* Corporate welfare.
* CCNL funds (health and pension insurance).
* Corporate agreements.
La ricerca è rivolta a candidati di entrambi i sessi. (L. 903/77).
L’azienda garantisce il trattamento dei dati ai sensi del Regolamento Europeo n. 2016/679, rinviando all’informativa privacy disponibile proseguendo con la presente candidatura.
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