Job Description
Are you ready to take your sales career to new heights? At Fox Rent-A-Car, we're seeking dynamic Rental Sales Agents who deliver exceptional customer service. This is the ideal opportunity for individuals with a passion for sales, a positive attitude, and the ability to excel in a fast-paced environment. In this role, you’ll have the chance to engage with customers, understand their needs, and offer tailored solutions that enhance their rental experience. With the potential to earn top pay, the sky's the limit!
Key Sales Duties:
- Maximize Sales Opportunities: Consistently offer optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
- Utilize Effective Sales Techniques: Build rapport through open-ended questions, apply top-down sales strategies, emphasize product features and benefits, and skillfully overcome customer objections.
- Exemplary Customer Service: Acknowledge customers in line, smile, make eye contact, use the customer’s name, and maintain composure even in challenging situations.
- Achieve Sales Targets: Meet or exceed Monthly Sales Performance Standards, demonstrating consistent success in sales goals.
- Follow Approved Sales Processes: Use company-approved, service-based sales dialogues with integrity and professionalism to ensure customer trust and satisfaction.
- Accurate and Efficient Rental Processing: Qualify and process customer rentals precisely, paying close attention to detail and ensuring all transactions are handled efficiently.
- Comprehensive Customer Engagement: Review rental parameters with all customers, ensuring they fully understand rates, optional charges, and services. Provide clear answers, offer maps and directions, and promptly resolve customer service issues.
- Perform other duties as assigned to support business needs and objectives.
Top Sales Skills Required:
- Sales Background: Proven sales experience in a dynamic, fast-paced environment.
- Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
- Sales Techniques: Proficient in rapport building, top-down sales strategies, and overcoming customer objections.
- Customer Service Excellence: Strong ability to acknowledge customers, maintain a positive attitude, and resolve issues professionally.
- Sales Performance: Demonstrated success in meeting or exceeding Monthly Sales Performance Standards.
- Integrity in Sales: Adherence to company-approved sales processes focusing on integrity and professionalism.
- Attention to Detail: Precision in qualifying and processing customer rentals with high accuracy.
- Effective Communication: Clear and concise in explaining rental parameters, answering customer questions, and offering assistance.
We offer:
- Medical, Vision, Dental, 401k, Employee Discounts, Referral premio
- Company Life Insurance
- Company-paid AD&D; Insurance
- Flexible spending accounts & other voluntary benefits
- Parental leave
- Employee assistance program
We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Europcar Mobility Group
Europcar Mobility Group è un player globale della mobilità, con 75 anni di esperienza e una posizione di leadership in Europa.
“We help to change the way you move” è la nostra mission. Oggi più che mai ci impegniamo a fornire soluzioni innovative, semplici e senza soluzione di continuità, capaci di rendere la mobilità facile, piacevole e sempre più sostenibile. Per far questo, offriamo a privati e aziende un'ampia gamma di servizi di noleggio di auto e furgoni, per poche ore, pochi giorni, una settimana, un mese o più, su richiesta o in abbonamento, potendo contare su una flotta di oltre 280.000 veicoli, equipaggiati con le più recenti motorizzazioni, inclusa una quota crescente di veicoli elettrici.
I nostri Brand rispondono a esigenze, casi d'uso e aspettative differenti: Europcar® -uno dei leader mondiali nel noleggio di auto e veicoli commerciali leggeri, Goldcar® - leader Europeo nell'offerta di servizi di noleggio auto low-cost, Fox-Rent-A-Car®, uno dei principali operatori del mercato del noleggio autonegli Stati Uniti, con un posizionamento “value for money” e Euromobil® un operatore tedesco dell’autonoleggio. In alcuni Paesi sono inoltre disponibili formule in abbonamento gestite attraverso la piattaforma “myEuropcar”
La soddisfazione dei clienti è il principale obiettivo del Gruppo e dei suoi oltre 9.000 dipendenti. Europcar Mobility Group offre soluzioni di mobilità, attraverso a una rete di uffici di noleggio distribuita capillarmente
in oltre 130 Paesi.
Maggiori informazioni su: www.Europcar-mobility-group.Com