Quality Assurance & Test Manager
Remote – Portugal
6-Month Contract
Global Logistics Organisation
We are seeking an experienced Quality Assurance & Test Manager to lead quality governance for a major enterprise-wide network transformation programme within a global logistics environment.
This is a high-impact contract role, ideal for a senior QA leader with deep enterprise network transformation experience and a passion for embedding structured quality practices into complex organisations.
Programme Overview
The organisation is undertaking the full replacement of legacy Cisco Systems infrastructure with Hewlett Packard Enterprise (Aruba) technologies across:
- Underlay network architecture
- SD-WAN
- SD-LAN
- Routers, switches, and wireless access points
This transformation spans global operations and is critical to future scalability, security, and performance.
The Role
The Quality Assurance & Test Manager carries a dual mandate:
1️⃣ Technical & Operational Quality Assurance
Ensure the transformed network environment meets defined technical, operational, performance, and security standards.
2️⃣ Capability & Culture Transformation
Establish and embed a sustainable QA and structured testing culture across:
- The in-house network function
- A third-party service provider with limited exposure to enterprise-grade QA practices
This role is not just delivery-focused — it is organisationally transformational.
Key Responsibilities
You will:
- Define and implement the end-to-end QA & Test governance framework
- Establish structured quality gates across all programme phases
- Govern testing across underlay, SD-WAN and SD-LAN domains
- Drive quality accountability across internal and external teams
- Introduce measurable KPIs and quality performance dashboards
- Certify operational readiness prior to go-live
- Provide executive-level quality assurance statements and reporting
Core Deliverables
- ✔ QA & Test Management Framework and Quality Policy
- ✔ QA & Test Strategy and End-to-End Test Plan
- ✔ Quality Gate Entry/Exit Criteria and Evidence Packs
- ✔ RACI Matrix for QA & Test Responsibilities
- ✔ Quality Performance Dashboard and KPI Reporting
- ✔ Test Summary Reports and QA Statements
- ✔ Quality Capability Development Plan (internal & third-party)
- ✔ Operational Readiness Certification & Quality Sign-off Packs
We are looking for:
- Proven experience as a QA/Test Manager in enterprise network transformation programmes
- Strong understanding of:
- Cisco enterprise environments
- HPE Aruba networking technologies
- SD-WAN / SD-LAN implementations
- Experience establishing QA frameworks in environments lacking structured testing maturity
- Strong governance, documentation, and executive reporting capability
- Experience working with third-party service providers in outsourced models
- Excellent stakeholder engagement skills
- Fluent English (Portuguese is advantageous)
Ideal Background
- 10+ years in network quality assurance / test leadership
- Experience in logistics, supply chain, or other globally distributed environments preferred
- ITIL, ISTQB, or equivalent QA certifications beneficial