Overall Job Summary
The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.
Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.
Essential Duties and Responsibilities (Min 5%)
* Maintain regular and predictable attendance.
* Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
* Deliver on our promise of Legendary Customer Service through GURA:
o Greet the Customer.
o Uncover Customer’s Needs & Wants.
o Recommend Product Solutions.
* Ask to Add Value & Appreciate the Customer.
* Operate cash register / computer following cash handling procedures as established by Tractor Supply Company.
* Recovery of merchandise.
* Participate in mandatory freight process.
* Complete Plan-o-gram procedures (merchandising, sets, and resets).
* Assemble merchandise.
* Perform janitorial duties.
* Execute price changes / markdowns.
* Operate Forklift (unless under the age of 18).
* Operate Cardboard Baler (unless under the age of 18).
* Assist customers with loading purchases.
* Ensure the customer has a Legendary shopping experience that differentiates from the competition.
* Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
* Complete all documentation associated with any of the above job duties.
* Team Members also may be required to perform other duties as assigned.
Required Qualifications
* Experience: No experience required. Retail experience and / or farming, ranching, pet / equine, or welding knowledge is strongly preferred.
* Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
* Farming, ranching, pet / equine, or welding knowledge is strongly preferred.
* Ability to read, write, and count accurately.
* Strong communication and problem-solving skills.
* Basic computer skills.
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
Working environment is favorable, generally working inside with moderate noise.
Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.
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