Azienda
Leading financial services multinational.
Descrizione Lavoro
The resource will define and implement key processes, KPIs, and SLAs, manage a distributed international team, and serve as a strategic partner to the CEO in driving ETS's transformation toward scalable, client-centric solutions.
The main responsibilities will be:
- Define and implement AM practices, including process design, KPIs, SLAs, and escalation protocols
- Lead, mentor, and grow a geographically distributed team
- Ensure application reliability, availability, and performance in both on-prem and cloud environments
- Act as a point of escalation and coordination across development, operations, and client support
- Collaborate with product and dev teams to align support activities with roadmap priorities
- Contribute to the broader ETS strategic transformation, ensuring scalability and operational readiness
- Represent the AM team in front of clients and internal stakeholders
Competenze ed esperienza
- Expertise in managing applications in mixed environments (on-prem and cloud with AWS)
- Expertise in managing complex architectures (clustered solutions, distributed solutions, active-active solutions, etc.)
- Deep knowledge of the main application orchestrators / schedulers to handle the daily life-cycle
- Deep knowledge of Linux and Windows OS
- Deep knowledge of networking protocols: TCP, UDP
- Deep knowledge of shell scripting and Python
- Knowledge of DB administration and usage (Oracle and PostgresQL)
- Knowledge of the applications configuration management tools (Ansible, Puppet, Chef)
- Knowledge of version control systems (SVN, Git)
- Knowledge of CI/CD tools to interact with the Development Team
- Excellent knowledge of English language
Completa l'offerta
- Competitive annual salary
- 10 days of working from home
- Opportunities for international career growth within the technology and financial services sector
- Engaging and collaborative work environment with a focus on innovation