Ph3Operations Manager (all genders) in Palermo /h3pTIER‑Dott is the European champion of shared micro‑mobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the name of Dott and integrated all vehicles into the Dott app. With the mission to change mobility for good, the team is led by CEO Henri Moissinac and President Maxim Romain. TIER‑Dott facilitates sustainable travel, reduces congestion and pollution in cities, and decreases reliance on cars. With more than 250,000 shared vehicles in more than 400 cities across 21 countries in Europe and the Middle East, the 10 million users have generated over 400 million rides so far. For more information, visit /ppAs the City Manager, you’ll run the day‑to‑day field operations of our urban mobility business. From managing our vehicle fleet, local teams and external logistic service partners to optimizing performance and availability, you’ll be at the heart of keeping our shared vehicles on the streets and ready for riders. By driving efficiency, optimizing KPIs, and making data‑driven decisions, the manager balances cost reduction with revenue growth, playing a key role in scaling the business sustainably. The City Manager will report to the Area Manager of the region and will work closely with our Italian teams. /pbTHE ROLE AND YOUR IMPACT /bbOperations /bulliOwn the operational KPI’s for your city, i.e.: fleet availability, rides per available vehicle, number of active users. Which you follow on a daily, weekly and monthly basis. /liliEnsure that the fleet to be repaired will be back on the streets in no time to generate revenues. /liliTake full ownership of your region PL. Use the available levers to balance growth and profitability. /liliEnsure strategic positioning of your fleet thanks to innovative projects and analysis. /liliRepresent the company at local and regional events and communicate with relevant stakeholders. /li /ulbTeam management /bulliEnsure a safe work environment for your team and make sure that all procedures are followed. /liliWork closely with your direct reports, whilst keeping a close relationship with all your employees. /liliOrganise performance reviews an monthly team meetings. /liliSpend time on the ground to understand the day‑to‑day issues your team might encounter. /liliEnsure your team is happy to come to work, which will be measured twice a year with the NPS. /liliHire and develop the best to build a team that will shape the future of our company. /li /ulbYOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS /bulliLeadership experience: Minimum of 1 year managing overseeing teams of 20+ employees, including supervisors or a minimum of 1 year managing within micromobility industry. /liliEntrepreneurial mindset: You take ownership, make decisions independently, and are accountable for outcomes. /liliStrong communication organizational skills: You ensure clarity, alignment, and timely execution of projects while keeping the team engaged and informed. /liliProactive and positive attitude: You take initiative, embrace challenges, and foster a constructive team atmosphere. /liliLead by example: Inspire and motivate others through your actions. You cultivate an inclusive, respectful, and supportive work environment. /liliAnalytical business‑oriented thinking: You’re data‑driven, with strong business acumen. Comfortable diving into numbers, identifying trends, and translating insights into action. /liliLanguage: Fluent in Italian and English. /li /ulbTHIS MAY INSPIRE YOU* /bulli Our one time home office bonus upon your start to create your ideal home office set up /lili Our annual learning development budget /lili /ul /li /p