We are seeking a seasoned professional to fill the role of Luxury Audio Product Specialist. As a key member of our team, you will be responsible for delivering exceptional service and creating unforgettable moments for our customers.
Key Responsibilities:
- Provide personalized service delivery by understanding customer preferences, needs, and desires through active listening and tailored questions.
- Master effective communication to ensure clarity and warmth in interactions.
- Foster relationships with clients, building loyalty and repeat business.
- Manage emotions and empathize with customers to handle high-pressure situations with ease.
- Think on your feet and provide tailored solutions to enhance the customer experience.
- Pay attention to finer points of products and customer needs, ensuring bespoke and thoughtful interactions.
- Deliver exceptional service with a positive and friendly attitude.
- Conduct successful proactive sales of premium or luxury goods, preferably in audio/video categories.
- Work with CRM systems and manage sales pipeline effectively.
You will have:
- Relevant working experience in similar positions
- Knowledge of IT products, home appliances, audio and video systems
- Fluent Italian & English language skills
- Excellent communication skills, positive attitude, proactive sales approach
- Self-motivated and result-oriented individual
The ideal candidate will possess a strong passion for luxury audio products and a keen eye for detail. If you are a driven and customer-focused professional looking to take your career to the next level, we encourage you to apply.