Since the foundation in 1934, Fedeli has embodied the essence of Italian craftsmanshipand silent luxury. As a heritage Made in Italy cashmere knitwear brand, Fedeli merges refined manufacturing with the finest quality yarns.Today the expertise has extended to swimwear, outerwear, accessories and seasonal essentials, offering a total look collection both for men and women.In 2023 Prada and Zegna joined forces and invested in Fedeli;
an agreement with the aimto expand horizons and continue to develop "Italian Excellence" together.In Fedeli diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds.Fedeli is looking for a passionate Client Advisor to join our corner in Rinascente Tritone, Rome, for a fixed-term position.The candidate we are searching for will work as “Fedeli ambassador”, able to convey the brand’s philosophy and values. He/she will be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into Fedeli world.Key ResponsibilitiesWelcome and serve the customer providing an excellent Fedeli experienceDeliver an exceptional and tailored service to each client, ensuring a memorable in-store experience that reflects Fedeli’s philosophy.Build and maintain strong client relationships through consistent follow-up and CRM engagementSupport daily operations, including stock management, merchandising, and upkeep of store standardsContribute to the achievement of sales targets through a strong understanding of product, storytelling, and customer needsUphold the brand's values of sustainability, inclusion, and refined Italian style in every interactionProfile2-3 years of experience in premium or luxury retail, ideally in both menswear and womenswearStrong attitude for clienteling, CRM, and delivering a personalized shopping experiencePassion for quality, design, and long-lasting fashionExcellent communication skills, with a customer-focused and team-oriented mindsetEnthusiastic, proactive, and eager to contribute to a growing and evolving brand environmentFluent spoken English expected. Other languages desirable