Pp4 days ago Be among the first 25 applicants /ph3Overview /h3pThe NATO Communications and Information Agency (NCI Agency) is dedicated to acquiring, deploying, and defending communication systems for NATO's political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating with governments and industry to prevent future debilitating attacks. The NCI Agency works to maintain NATO's technological edge and ensure the Alliance's collective defence and crisis management capabilities. In pursuit of our mission, we require specialized advisory services to enhance our interim workforce capacity. /ppNIMSC SATCOM Business Unit provides NATO and its Partners with scalable, protected, secure, reliable, and integrated SATCOM Services focused on NATO Operations, Crisis Response, Missions, Exercises and Business Continuity. NIMSC SATCOM has Life-Cycle responsibility for SATCOM Capabilities and Services and offers capabilities and services designed, integrated and tested to operate based on Satellite Communication Technologies, accessible from anywhere on the globe. It operates the NATO SATCOM Ground Stations in Kester (BEL), Lughezzano (ITA), Atalanti (GRC), Izmir (TUR), Eggemoen (NOR), Costa Da Caparica (PRT) and supports NISRF Sigonella, Catania (Italy). /ph3Role Duties And Responsibilities /h3pInstallation and Setup /pulliThe complete installation and configuration of all elements of a satellite communication system /liliBaseband elements such as SATCOM modems, routers, switches, media converters, matrix switches, line amplifiers and other active and passive elements /liliLow and high power RF elements such as UP/Down Converters, Intermediate and high power amplifiers, LNA's, RF over Fiber converters and other active and passive RF elements /liliAntenna elements such as Motor DC/AC, power/servo drives, gearbox, Antenna control system elements, Dehydrator /liliMonitor and Control system such as workstations, servers, gateways, Digital signal processors, network elements and analogue/digital interface elements /liliSoftware such as Windows, Linux, Network IOS, proprietary system monitor and control application software, software system configurations /li /ulpUpdates/changes of hardware and software configuration /pulliOn all satellite station elements as required or ordered / requested /liliSatellite link setup network, baseband and RF configuration /liliSoftware / configuration update and patches on all systems as required /liliThe installation of Power/data cable and fibre optic cable, maintaining, labelling and updating as-built documents /li /ulpTo support the local Power technician in installation and setup of: /pulliPower generation and distribution systems /liliHeating and cooling systems /liliAncillary systems (Fuel, water supply domestic and fire protection) /li /ulpMaintenance and Repair /pulliAll active/passive SATCOM, Power, HVAC, security and ancillary elements/systems following the guidelines and instructions of the specific system /liliPreventive maintenance procedures to ensure the systems are functioning correctly /liliFrequency: Daily, weekly, monthly, 3 monthly, 6 monthly and yearly inspections /li /ulpConduct regular preventive maintenance tasks /pulliCleaning of all active and passive elements/systems SATCOM, Power, HVAC, security, ancillary and system room/locations following the guidelines and instructions of the specific system preventive maintenance procedure /liliGreasing of mechanical parts following the guidelines and instructions of the specific system preventive maintenance procedure /liliMeasure and adjust where required of active/passive electronic elements/systems following the guidelines and instructions in the specific system preventive maintenance procedure /liliAssist power technician in preventive maintenance tasks as required /liliFrequency: Daily, weekly, monthly, 3 monthly, 6 monthly and yearly inspections /li /ulpDiagnose and repair /pulliAny issues with SATCOM, Power, HVAC, security and ancillary system following the guidelines and instructions of the specific system corrective maintenance procedure /liliReplace faulty components and update software of SATCOM, Power, HVAC, security, ancillary system following the guidelines and instructions of the specific system corrective maintenance procedure /li /ulpService Delivery Support /pulliStakeholder Management: Communicate with team members and customers to understand their needs and provide updates and solutions /liliService Support: Provide technical support and troubleshooting assistance for local and remote users/customers /liliConfiguration management: Maintain accurate records of services provided and customer interactions in TT-Comms, ITSM and Logbook /liliSupport Model: The service needs to be delivered under the lead by the site Station Commander and integrated with the current on-site support team on a 24/7 basis /li /ulpOthers /pulliParticipation in daily reporting and planning activities (daily stand-ups) as well as workshops, events and conferences related to the supported services, as requested by the service delivery manager /li /ulpbRequirements /b /ppbEssential Skills and Experience /b /pulliAt least 5 years of experience as a satellite technician or in a similar role /liliGood knowledge of electronic and RF measurement instruments, proficiency with hand and power tools /liliExcellent customer service and communication skills /liliValid driver's license and reliable transportation /li /ulpbDesirable Certifications /b /pulliPreferred Certification CompTIA A+ or Network+ certification /li /ulpbEducation /b /pulliHigh school diploma or a degree in electronics or a related network/communication field; experience of 10 years is required /li /ulpbWorking Policy /b /pulliOn-Site /liliMonday to Thursday from 08h30 until 17h30 and Friday from 08h30 until 15h30 /liliAdditionally, there might be a need that during the month services to be provided on a rotating shift schedule, which can include weekdays, weekends, and national holidays. These shifts are typically 24 hours in duration, followed by a subsequent 5-day off period (max. 5 shifts per month) /li /ulpbTravel /b /pulliSome travel to other NATO sites may be required /li /ulpbSecurity Clearance /b /pulliValid National or NATO Secret personal security clearance /li /ulpWe never know what new opportunities might be just over the horizon. If this opportunity isn’t for you please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up. /ph3Seniority level /h3ulliMid-Senior level /li /ulh3Employment type /h3ulliFull-time /li /ulh3Job function /h3ulliOther /li /ulh3Industries /h3ulliIT Services and IT Consulting /li /ulpReferrals increase your chances of interviewing at Cosmote Global Solutions by 2x /ppGet notified about new Technical Support Services jobs in Bosco Chiesanuova, Veneto, Italy. /p /p #J-18808-Ljbffr