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Mechanical support technician (roma)

Roma
Adecco Italia
Pubblicato il 13 maggio
Descrizione

P Do you have experience in mechanics and would like to move into a more technical and stable environment? At Adecco Selección, we’re partnering with the Bosch Car Service network to hire a bu Mechanical Support Technician who speaks Italian /u /b. /p p If you’re passionate about the automotive world (including electric vehicles) and want to stay connected to the technical side without working directly in a workshop, this opportunity is for you! /p pu What will your role entail? /u /pp You’ll provide technical support over the phone to auto repair shops, helping shop managers diagnose and resolve complex issues they can’t solve on their own. /p pu Main Responsibilities: /u /pulli Provide technical support over the phone to workshops in the Bosch Car Service network. /lili Diagnose breakdowns and propose technical solutions. /lili Provide advice on advanced mechanics (including electric vehicles). /lili Liaise with the Italian market and report daily to the team leader. /lili Manage incidents and log them in internal systems (Excel). /lili Follow up and communicate via email. /li /ulpu Conditions: /u /pulli Full-time: Mon–Fri from 10:00 AM to 2:00 PM and from 3:00 PM to 7:00 PM (39 hours/week). /li /ulpu Work arrangement: /u /pulli100% Remote work. /lili Initial training (online and/or in-person) and ongoing training. /lili Stable project with high retention rates and opportunities for professional development. /lili All equipment provided by the company. /li /ulpu Compensation: /u Total: €34,873.20 gross/year. /ppu Requirements: /u /pulli Solid experience in mechanics (5+ years and/or experience as a workshop manager is a plus). /lili Knowledge of diagnostics, engine disassembly, and electronic systems. /lili Experience with electric vehicles is highly desirable. /lili Bilingual level in Italian (C2). /lili High level of English (C1+). /lili Proficiency in Excel and digital tools. /li /ulpu Key competencies: /u /pulli Analytical skills and problem-solving. /lili Communication skills (technical phone support). /lili Customer focus and teamwork. /lili Proactivity and adaptability to continuous technical learning. /li /ul

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