PpThe ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. /p h3Responsibilities /h3 ul liTechnical guidance to OM and troubleshooting, commissioning guidance for new projects； /li liTo utilize the software or other platform to analyze the wind turbine operational data and enhance the operation performance； /li liRespond the technical questions from OM (including customers), and for complex technical issues, clearly and accurately communicate task requirements to back office such as GW or GWI； /li liFEMS service request processing; /li liAssistance to quality department in managing and avoiding major technical risks (OM part), root cause analysis of failures or technical problems; /li liAssisting GWI's technical management function with information gathering + task execution + feedback on task progress. /li liConduct internal and external technical training, especially regular case studies, experience summarization sharing, to cultivate the OM capabilities of the local team. /li liOptimization of operation and maintenance manuals and other related technical documents. /li /ul h3Qualifications /h3 ul liEducation: Mechanical or Electrical Engineering. /li liProfile: Proactive, challenge,motivated,being collaborative, open to innovation and capability to work in multicultural teams. /li liSkills: Driving license, Project Technical Engineering/Commissioning Engineering or Mechanical or Electrical Engineering. /li liExperience: Minimum 3 years of experience in windfarm construction or OM, or 3 years' experience in engineering technology department. /li liWith a strong background in wind turbine OM knowledge. /li liLanguage: English and Chinese, English: at basic communication level /li /ul h3Who We Are /h3 pAt Spoki, we are redefining the way companies communicate with their customers through innovative technology, b3x YoY growth /b, and the ambition to become a Unicorn. /p pWe provide bConversational Commerce tools /b that optimize marketing, sales, and customer support, making every interaction smooth, efficient, and personalized. /p pWith bWhatsApp as our core channel /b and AI-powered solutions, our mission is to help millions of businesses grow through exceptional customer experiences. /p pJoining Spoki means becoming part of a passionate and ambitious team, ready to scale globally, where innovation, meaningful conversations, and sustainable growth are at the heart of everything we do. /p h3We Are Hiring: /h3 h3CRM Marketing Automation Specialist (HubSpot) /h3 h3Core Stack /h3 ul libAutomation (preferred): /bZapier, n8n and similar tools (e.g. Make, Pipedream, Workato). /li libChannels: /bWhatsApp, email, SMS, web. /li /ul pAs a bCRM Marketing Automation Specialist /b, you will be the architect of our lifecycle journeys and the technical driver of retention, nurturing, and conversion. /p pYou will design, implement, and scale omnichannel flows on HubSpot, orchestrating automations with Zapier/n8n (and similar) when needed. /p pYour mission will be to build a measurable CRM engine that boosts LTV, conversion rate, and the end-to-end customer experience. /p h3Your Responsibilities /h3 ul liDesign and maintain full-funnel journeys (acquisition → onboarding → activation → retention → win-back) on WhatsApp, email, and SMS, native in HubSpot. /li liDefine dynamic segmentations (behavioral, RFM, intent) and lead scoring (demographic + behavioral), with SLA MQL→SQL in collaboration with Sales. /li liPlan and execute A/B and multivariate tests on messaging, timing, channels, and incentives to optimize conversion and LTV. /li /ul h3Automation Integrations /h3 ul liDesign and develop workflows in HubSpot (Workflows, Sequences, Custom Properties/Objects, Deals/Pipeline automation). /li liOrchestrate automations and integrations with Zapier and/or n8n using REST APIs and webhooks to synchronize CRM, data sources, and third‑party systems. /li /ul h3Data, AI Analytics /h3 ul liBuild dashboards on key KPIs: deliverability, OR/CTR, stage‑based CVR, CAC payback, churn, LTV, retention cohorts. /li liIntegrate AI via APIs (OpenAI, Vertex AI) for content personalization, predictive scoring, conversation analysis, and next‑best‑action. /li /ul h3Ideal Profile /h3 h3Experience Skills (must‑have) /h3 ul libHubSpot: /bhands‑on experience with Marketing/Sales Hub, Workflows, Sequences, Custom Properties/Objects, Lead Scoring, Attribution/Reporting. /li libAutomation: /bstrong operational knowledge of Zapier and/or n8n for complex workflows; familiarity with REST APIs and webhooks. /li libOmnichannel Messaging: /bbest practices on WhatsApp, email, and SMS (content, timing, frequency management). /li libSoft skills: /bproblem‑solving, results‑orientation, attention to UX and copywriting; ability to manage multiple projects in dynamic environments. /li libLanguages: /bexcellent English (written and spoken); Spanish is a plus. /li /ul h3Nice to Have /h3 ul liExperience with similar tools: Make (ex Integromat), others. /li /ul h3What We Offer /h3 ul liA bkey role /bin driving CRM‑led growth within a fast‑scaling global company. /li libCompetitive compensation: /b€30,000–€40,000 gross/year, with possible performance‑based adjustments. /li libCoaching Mentoring: /bcontinuous 1:1 support and structured feedback sessions. /li libTraining: /bdedicated budget for courses, certifications (e.g. HubSpot), and events. /li libTech Gear: /bApple MacBook Pro, Apple Keyboard, Apple Trackpad, 2nd widescreen monitor. /li libEligibility for the Spoki Stock Option Plan. /b /li liRegular bteam‑building activities /band celebration events. /li liAccess to bcutting‑edge technologies /band resources. /li liAdditional company perks (internal library, knowledge‑sharing, communities of practice). /li /ul h3Our Hiring Process /h3 ul liIntroductory call with the Hiring manager /li liStructured interview and technical assessment /li /ul /p #J-18808-Ljbffr