PpJoin to apply for the bClient Advisor - Verona /b role at bDiesel /b /p pDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. /p h3Key Responsibilities /h3 ul liAct and think first of the client and their experience, with an in‑depth knowledge of the desires, needs and expectations of clients. /li liWelcome and assist each client providing an excellent in‑store experience at all times. /li liBe master at storytelling and at the art of asking engaging questions – create a long‑term authentic bond with clients by making them feel the experience is truly about them. /li liDeal effectively with customer complaints by liaising with the line manager when necessary. /li liDemonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results. /li liBe proactively engaged in cross‑selling with all departments and maximise sales opportunity in order to achieve individual sales target and KPIs. /li liProve brand and product knowledge. /li liEnsure and maintain the shop floor and visual display to high standard, complying with company operational guidelines and stock procedures. /li liContribute to ensure a high level of security and be attentive to prevent product thefts, including tagging garments and merchandise on the floor. /li liThink innovatively about how we can improve and generate new ways, be up‑to‑date with new fashion trends and competitors. /li liDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives. /li liManage and drive sales by understanding client desires and create a hand‑crafted experience for the client to achieve the best sales performance. /li /ul h3Key Requirements /h3 ul liPrevious experience in sales roles is a plus; experience in structured fashion luxury/retail companies is a plus; passionate in retail, client service and commercial mindset. /li liExcellent understanding of the luxury sector and product sensitivity. /li liStrong communication skills. /li liWillingness to evolve in the organization, willingness to relocate is a plus. /li liDigitally aware and open to new ways of working. /li liStrong competencies in decision making, strategic thinking, financial acumen, innovation, focus on customer and execution. /li /ul h3What We Offer /h3 ul li /ul /li /p