Join to apply for the Aftermarket Director (Packaging) role at Michael Page
As a Aftermarket Director, reporting directly to the General Manager, you will be responsible for defining and managing the division's strategy while maintaining a hands‑on approach. The role includes full accountability for the P&L.
An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.
Description
The Aftermarket Director will have the following responsibilities:
* Lead Aftermarket solutions, including retrofits, upgrades, maintenance contracts, service operations, and spare parts.
* Ensure high‑quality support, covering technical assistance, field service, and training programs.
* Drive sales performance and optimize the order‑to‑cash process.
* Support digital transformation through ERP systems.
* Implement root cause analysis and establish KPIs to enable continuous improvement.
* Collaborate with internal departments to deliver an outstanding customer experience.
* Contribute to the definition and execution of the Aftermarket strategy, ensuring alignment with business goals and maintaining a hands‑on approach.
Profile
* 10+ years of experience in similar roles, ideally within the industrial or packaging sectors
* Strong leadership and strategic mindset, with proven managerial capabilities
* Deep understanding of aftermarket business models, including spare parts and service sales dynamics
* Fluent in English; additional languages are a plus
* Willingness to travel internationally and work in dynamic environments
* Experience in entrepreneurial or fast‑growing contexts is a strong advantage
* Excellent interpersonal and communication skills, with a customer‑centric approach
* Results‑driven attitude, focused on performance and continuous improvement
Job Offer
An excellent opportunity to work in a company that has made quality and branding its key strengths at the international level.
Desired Skills and Experience
* Aftermarket Strategy
* Packaging Machinery
* Packaging Equipment
* Industrial Automation
* Maintenance Contracts
* Spare Parts Management
* Field Service Operations
Seniority level
Director
Employment type
Full‑time
Job function
Manufacturing
Industries
Industrial Machinery Manufacturing
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