PbResponsibility: /b /ppb1. Technical Support and Problem-Solving /b /pp• Apply biological, medical, and related expertise to provide technical support for distributors and end-users, resolving issues related to reagent usage (e.g., operation, result analysis, compatibility, etc.). /pp• Assist customers in optimizing reagent performance to ensure efficient and accurate laboratory workflows. /ppb2. Product Promotion and Customer Engagement /b /pp• Represent Snibe at regional trade shows, academic conferences, and industry events, engaging with clients and potential customers to showcase the technical advantages and applications of Snibe’s reagent portfolio. /pp• Conduct product demonstrations and technical presentations to increase customer awareness and confidence in Snibe’s reagent offerings. /ppb3. Sales Support and Market Expansion /b /pp• Collaborate with sales and marketing teams to drive reagent adoption and growth, participate in product testing, gather user feedback, and contribute to promotional strategies. /pp• Provide technical insights to support the sales team in achieving targets, addressing customer needs from a scientific perspective. /ppb4. Customer Training and Capability Development /b /pp• Deliver training sessions to distributors and end-users on reagent products, including product knowledge, laboratory operation protocols, and troubleshooting techniques. /pp• Design and implement tailored training programs to ensure customers gain proficiency in reagent usage. /ppb5. Technical Documentation and Information Management /b /pp• Develop and update technical documentation and training materials related to reagent products, ensuring accuracy and clarity. /pp• Record and track customer feedback and issue resolution progress, providing data-driven insights for product improvements. /ppbr/ppbRequirements： /b /pulliBachelor degree or above in Clinical medicine, Biotech, Pharmacy or other related subject, master degree would be more preferred; /liliMinimum 5 years experience worked in IVD Application area, like immunology, biochemistry or molecular, immunology will be preferred; /liliAble to use English as working language; /liliGood communication skills and hard working. /li /ul