Company PresentationSeves Glass Block Seves Glass Block is a global leader in the manufacture of glass blocks for architectural, design, and building applications. The company is headquartered in Duchcov, Czech Republic, and has a sales office in Florence, Italy. The company was founded in Duchcov in 1912 and has been producing glass blocks since 1955. SGB sells its products to over 100 countries through trade, distribution, and retail channels.SediverSediver is a global technical expert in overhead line insulator technology, Thanks to decades of excellence in research, engineering, production and service, in addition to the millions of insulators in service guaranteeing impeccable performance across the globe, Sediver has gained a reputation for unrivaled technical expertise and innovation.Position Summary: Support the Italian market by ensuring efficient customer service, order management and coordination of marketing activities, acting as an operational link between customers, sales team, and internal/external stakeholders. We will offer to the candidate and apprenticeship contract, during which they will agevolazioni from internal and external training in order to develop their skills and competences in the role.Key Responsibilities Marketing CoordinationSupport the execution of campaigns, launches, and promotional activitiesCoordinate activities with internal teams (sales, product, communication)Interface with external agenciesSales Back OfficeProcess and monitor orders in SAPManage quotations, order tracking and reportingCoordinate with logistics, production, and financeCustomer Service Manage customer inquiries, orders, and follow-upsHandle claims and service issues in coordination with salesRequired Experience / Skills:Bachelor’s or Master’s in Marketing & Communication, Economics, Business AdministrationKnowledge of marketing and sales principlesKnowledge of marketing and communication tools, ex. CanvaData analytics and managementFluent in English (written and spoken)Computer literate with knowledge of all Microsoft Office ApplicationsKnowledge of SAP considered a plusKey Competencies:Strong organizational and communication skillsCustomer-oriented mindsetCan-do attitude and hands on approachAttention to detail and reliabilityProactive and solution-driven approachAbility to manage multiple tasks and priorities