Infrastructure Technical Program Manager, Global Connectivity Infrastructure Delivery - Fiber Deployment
Job ID: 3064739 | Amazon Data Services, Inc.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. In this role you will help deliver highest standards for safety and security while providing capacity at the lowest possible cost. Amazon Web Services is looking for a Sr. Technical Infrastructure Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyperscaled cloud infrastructure, creation of a quality control system for North and South America (NASA), pre/post‑inspections for design validation, and piloting stakeholder communication for delivery schedules.
Key Job Responsibilities
* Report to the NASA GCID‑FD Deployment Manager and update regularly with the NASA and Global Senior management.
* Serve as a key member of the North and South America GCID‑FD team helping to drive overall Network Infrastructure strategy.
* Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.
* Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
* Create and standardize reporting mechanisms for the MFP&A group and provide regular progress updates on program deployment to management and stakeholders.
* Periodically report on the overall network development program status across the assigned region.
* Manage and track approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
* Manage multiple competing cross‑functional projects/programs simultaneously, some on a global scale.
* Interact with engineers, technicians, vendors and senior management on a daily basis.
* Physically audit completed construction work, review fiber test results, and hand‑off completed delivery to internal customers.
* Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
* Anticipate bottlenecks, manage risk and escalations, and balance the business needs versus technical constraints.
* Coordinate access and approvals to security‑regulated sites.
A day in the life
This role oversees deployment of infrastructure and iterative procedural changes. It includes travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. The position requires onsite visits to physical locations and is not a full‑time remote job. Physical inspections and learning the technical standards for outside and inside fiber plant are required.
About the team
The Global Infrastructure Fiber Deployment team is the premier cloud infrastructure delivery organization, drawing on a wide variety of skills and backgrounds from telecommunications, civil engineering, fiber characterization and network planning. The team constructs and delivers bleeding edge hyperscale networks across the North and South American regions.
Basic Qualifications
* 3+ years of technical infrastructure management experience.
* Knowledge of best practices and emerging technologies related to infrastructure (network, data center, hardware, software).
* Experience with varying scenarios of infrastructure builds.
Preferred Qualifications
* Horizontal Utility Civil experience.
* Fiber splicing and testing.
* Inline amplifier experience.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $205,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments and other forms of compensation may be provided as part of a total compensation package. For more information about benefits, visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
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