The Company
KIKO MILANO was founded in 1997 in Milan and since then has revolutionized how cosmetics are sold globally. We thrive to offer an incredible variety of products, textures & colours, a multi-sensorial experience in innovative technology yet always at an affordable price. Based in Italy, and truthful to its DNA, KIKO MILANO takes advantage of combining trustworthy quality, creativity and stunning aesthetics
Your role at KIKO MILANO
We are looking for a Global Digital Training Intern (Instructional Design Experienced) to join KIKO MILANO's Global Retail Training Team, reporting to the Global Retail Training Senior Manager.
Such talent will support the development and deployment of global retail training initiatives, with a strong focus on instructional design, digital content creation and learning experience development, contributing to the evolution of KIKO's global retail training ecosystem.
In particular, you will:
* Support the design and development of engaging training content for retail populations (e-learning modules, training toolkits, facilitator materials, microlearning, video-based learning, gamification elements), with a strong focus on digital learning solutions
* Contribute to the instructional design process, translating business and training needs into effective, learner-centered training solutions
* Manage and support the e-learning ecosystem, including the administration and optimization of the learning platform and the use of authoring tools such as Articulate Rise 360, Storyline and Easygenerator to create and update digital training content
* Create visually appealing and engaging learning materials, supporting layout design, visual storytelling and content structuring
* Collaborate with internal stakeholders and subject matter experts to gather content and ensure alignment with global retail strategy and brand guidelines
* Support the rollout and deployment of global retail training initiatives across subsidiaries and franchise partners
* Contribute to the evolution of training methodologies, tools and platforms, supporting innovation in digital and blended learning experiences
* Assist in monitoring training KPIs, engagement and effectiveness metrics, contributing to continuous improvement actions
* Support the creation and maintenance of global training guidelines, tools and best practices
* Provide operational support in day-to-day training activities and global training projects
What you will need to succeed
* Degree/Master currently ongoing or recently achieved, preferably in Digital Learning & Development, Psychology, Communication, Instructional Design, HR or related fields
* Fluency in English
* Strong proficiency in Microsoft Office (especially PowerPoint)
* Good knowledge of instructional design principles and learning methodologies
* Experience or strong interest in content creation, visual design and digital learning tools
* Familiarity with graphic design tools, video editing software or e-learning authoring platforms is considered a strong plus
* Strong passion for learning, retail environment and digital innovation
We would love if you had
* Ability to manage change;
* Excellent communication and influencing skills with experience of building relationships across an organization;
* Experience working in a fast-paced environment;
* Strong organizational skills with an ability to re-prioritise as required to meet deadlines;
* Team player;
* Highly collaborative style and willingness and demonstrated ability to work in teams
KIKO si impegna ad ampliare i propri sforzi per garantire le Pari Opportunità e dedica una particolare attenzione all'integrazione delle persone con disabilità all'interno dell'azienda. Tutte le posizioni aperte in KIKO sono rivolte anche ai candidati appartenenti alle Categorie Protette l.68/99. I dati verranno trattati esclusivamente ai fini di Ricerca del Personale. Leggi l'informativa privacy riportata al link http://recruiting-italy.kikocosmetics.com/info.pdf