Moynat, a trunk maker of excellence since 1849, is a Parisian Maison characterized by a unique creativity and know-how.Job Responsibilities Team leadership and development – under the responsibility of the Store Manager Monitor individual/team objectivesEvaluate performanceIdentify training needsSupport development plansSupport and motivate the teamEnsure that the team masters the Maison's products and services, its history, and its codesCustomer and business development Make the customer the store's priority to guarantee optimal customer serviceHelp the team build lasting relationships with customersConsolidate a dynamic recruitment of new customers/prospectsMake constructive recommendations and proposalsImplement action plans to boost activityDevelop, jointly with the Store Manager, the turnover and performance of the storeManage commercial activity using performance indicators and produce regular reportsSales and store management/Operations – under the responsibility of the Store Manager Support employees in achieving their objectivesDevelop and retain a client portfolioGuarantee compliance with internal proceduresBe responsible for the smooth running of daily operations (product presentation, logistics coordination, and supplies)Guarantee excellent service within the Boutique and the treatment of VIP customersGuarantee the reliability of the information reported (CRM, customer recruitment, inventory control, etc.) and participate in the analysis of resultsProfile Holding a 2-year higher education diploma minimum, complemented by a successful experience of at least 5 years in sales, ideally in luxury. Operational excellence, team spirit, availability, curiosity, listening skills, agility, interpersonal skills. Mastery of cash register and reporting tools (CEGID, Excel, etc.) You are fluent in Italian/English, fluency in a third language is a real asset.
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