PstrongCompany Description /strong /ppbr / /ppFounded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled. /ppJohn Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected. /ppConnect with us on LinkedIn:br / John Crane:br / LinkedIn /ppbr / /ppstrongJob Description /strong /ppbr / /ppstronguTHIS IS A TEMPORARY POSITION (1yr CONTRACT) /u /strong /ppbr / /ppWe are looking for stronga motivated and skilled Sales Support Engineer /strong to join our team in Muggiò (MB). In this key role, you will support the sales department throughout the bidding process, ensure high-quality post-sales support, and help deliver outstanding customer service. /ppstrongKey Responsibilities /strong /pulliCollaborate closely with the sales team to prepare technical and commercial proposals tailored to customer requirements /liliRespond to customer enquiries in a timely and professional manner, providing clear and accurate information about our products and services /liliMaintain and update customer records in the CRM system, ensuring data accuracy and completeness /liliProvide technical support after sales, ensuring effective solution implementation and customer satisfaction /liliAnalyse customer needs and recommend suitable products or customized solutions /li /ulpbr / /ppstrongQualifications /strong /ppbr / /ppstrongQualifications Skills /strong /pulliBachelor's degree in Engineering or a related technical discipline /liliPrevious experience in a technical sales support role is preferred /liliSolid understanding of engineering principles; br / knowledge of rotating equipment is a strong plus /liliExcellent communication skills in English, both written and verbal — able to convey complex technical concepts to non-technical stakeholders /liliStrong problem-solving mindset and analytical thinking /liliConfident presentation skills and a proactive attitude /liliCustomer-oriented approach with a commitment to delivering high-quality service /liliAbility to work both independently and as part of a team /liliWillingness to travel occasionally to customer sites or industry events /li /ulpbr / /ppstrongAdditional information /strong /ppbr / /ppstronguDiversity Inclusion /u /strong /ppWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity. /ppAt no time during the hiring process will John Crane, Smiths Group nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – John Crane) /p