Date:25 Jun 2025 Department:Global Clinical Development Business Area:R&D, Pharmacovigilance & Regulatory Affairs Job Type:Direct Employee Contract Type:Permanent Location:Parma, IT _About us_ - Based in Parma, Italy, Chiesi is an international research-focused pharmaceutical and healthcare group with 90 years’ experience, operating in 31 countries with more than 7,000 employees (Chiesi Group). To achieve its mission of improving people’s quality of life by acting responsibly towards society and the environment, the Group researches, develops and markets innovative drugs in its main therapeutic areas:Discover more here - We are proud to be the largest global pharmaceutical group to be awarded B Corp Certification, a recognition of high social and environmental standards. We are a reliable company that adopts and promotes a transparent and ethical behavior at all levels. - We believe that the success of Chiesi is built and shaped by our people and our strong set of shared Values and Behaviors. Our people make a critical difference to our success, which is why it is vital that we attract and retain the right talent who will continue to enrich our culture by living and breathing our values and behaviors. - In fact, we are a global family made up of different cultures, different genders, generations, ethnicities, abilities, sexual identities and many other enriching diversities. _Chiesi Research & Development_ - Our R&D team represents a fundamental asset for the business. It is divided into integrated functional areas focusing on pipeline projects including discovery and preclinical research, global technical development, drug delivery technology, clinical development, regulatory affairs, pharmacovigilance, intellectual property, quality assurance, R&D project and portfolio management. Headquartered in the new purpose-built and fully integrated Research and Development Centre in Parma (Italy), the team also has important operations in Paris (France), Chippenham (UK), Cary (US), Stockholm (Sweden), Toronto (Canada) and Shanghai (China). _Who we are looking for_ Purpose - Responsible for supporting the streamlining, monitoring, and continuous improvement of GCO processes and procedures to enhance efficiency and inspection readiness.- Contributes to the identification and implementation of optimal technological infrastructures, ensuring the effective integration of selected e-platforms and vendors with GCO processes, the Chiesi portfolio, and the future strategic evolution of clinical operations.- Supports the technical maintenance, monitoring, and continuous improvement of an effective operational and partnership model within GCO, fostering a sustainable and future-proof vendor management approach aligned with Chiesi’s portfolio and long-term strategic vision.Main Responsibilities - Management: - Lead the assessment and technical implementation of current and new processes/procedures within GCO, focusing on the revision of the operational model to identify opportunities and drive solutions that improve efficiencies across related functional areas. - Develop mechanisms to monitor workstream progress and facilitate intervention and problem-solving with internal stakeholders. - Evaluate process issues and develop resolutions to meet productivity, quality, and stakeholder satisfaction goals (both internal and external). - Innovate, integrate, and manage communication strategies within GCO (and GCD where applicable), securing support for change and overcoming obstacles that may hinder the implementation of new initiatives. - Monitor and analyze external Clinical Operations trends, guidelines, and policies to ensure compliance, efficiency, and provide strategic recommendations to the organization. - Collaborate with GCO/GCD leadership and workstreams to identify opportunities for sharing best practices and developing enterprise-level solutions that create value and support talent development. - Lead the identification of optimal technological infrastructure to leverage the growing external offer of solutions, focusing on vendors working across various programs (e.g., providing spirometry, e-diaries, AI) and integrated e-platforms. - Oversee Third-Party vendors’ setup activities, timelines, and performance to ensure alignment with company standard operating procedures, study protocols, and company objectives. - Implement processes, coordinate rollouts, and conduct training activities to ensure organizational preparedness—including data transparency and inspection readiness—related to the operational model and implemented technologies. - Collaborate with internal and external stakeholders to leverage best practices, technology, and expert knowledge. - Foster a culture of continuous improvement, setting high performance standards, focusing on exceeding objectives, and promoting outstanding cross-functional collaboration while identifying and nu