Responsibilities
* Follows up solution implementation and ensure consistency between initial requirement and final delivery;
* Execute test phases for internal functional test and customer validation;
* Participates to test plan definition, design and execute test scripts;
* Supports operation in processes understanding, adoption and Acceptance Testing;
* Be the point of contact between the software factory and business operation;
* Supports the delivery of WMS solutions from requirements gathering to functional, integration and acceptance testing;
* Highlights gaps and share solution proposal;
* Reports bugs, support in identifying problems and provide resolutions using root cause analysis;
* Interacts with operations engineer and process owners to help refine business specifications for new functionalities and process improvement;
* Explains processes designed and new functionalities to operation key users;
* Report progress according to KPI’s identified;
* Communicates and exchange with the customer and internal stakeholders.
Requirements
* Degree in Information Systems, Computer Science or Engineering is preferred;
* Proven experience in the supply chain and logistics industry;
* Hands-on WMS experience, Blue Yonder knowledge is a plus;
* Preferable 1-2 years in software delivery;
* Quickly learn and achieve proficiency in new software applications and technologies as needed;
* Demonstrate attention to detail, problem solving;
* Strong attitude for understanding and analysing large amounts of data from multiple sources;
* Present organized and thorough information and data appropriate for intended audience;
* Ability to be summarize and be concise;
* Provide timely and professional support to all internal/external customers and vendors;
* Plan regular self-workload in a dynamic environment where priorities can quickly change;
* SQL knowledge is mandatory while experience with Jira, Confluence and Xray is a plus;
* Team-oriented. Consults with team members and management as needed to complete assigned responsibilities;
* Comfortable working in a matrix environment;
* Fluent in Italian and English. Any additional European language is considered a plus (ideally French).
What we offer
* Dynamic organization in which development and own input is key;
* Entrepreneurial, open and informal organizational culture;
* Working together with a friendly team to achieve a good result.
#J-18808-Ljbffr