Overview Diesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. Diesel is a worldwide organization present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. For one of the most relevant stores in the Diesel European network – Venezia Store – we are now recruiting a new Client Advisor PT 30h. Located in the heart of this iconic city, the store offers a unique shopping experience in one of the most exclusive shopping streets, fulfilling the desires of all fashion enthusiasts and brand lovers. You Authentic, passionate, trusted client advisor: an intuitive sales associate with a passion for style. A powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision. Courageous with ideas and innovative in your approach, always ready to grow and learn. Key Responsibilities Act and think first of the client and their experience, with in-depth knowledge of the desires, needs and expectations of clients. Welcome and assist each client, providing an excellent in-store experience at all times. Be a master at storytelling and at the art of asking engaging questions; create a long-term authentic bond with clients by making them feel the experience is truly about them. Handle customer complaints by liaising with the line manager when necessary. Demonstrate active leadership on the selling floor to drive individual and team objectives and be accountable for sales results. Be proactively engaged in cross selling with all departments and maximize sales opportunities to achieve individual sales targets and KPIs. Prove Brand and product knowledge. Ensure and maintain the shop floor and visual displays to a high standard, complying with company operational guidelines and stock procedures. Contribute to a high level of security and be attentive to prevent product thefts, including tagging garments and merchandise on the floor. Think innovatively about how to improve and generate new ways; stay up-to-date with new fashion trends and competitors. Develop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives. Manage and drive sales by understanding client desires and create a hand-crafted experience to achieve the best sales performance. Key Requirements Previous experience in sales roles; experience in structured Fashion Luxury/Retail is a plus; passion for Retail, Client service and a commercial mindset. Excellent understanding of the luxury sector and product sensitivity. Strong communication skills; willingness to evolve in the organization; willingness to relocate is a plus. Digitally aware and open to new ways of working. Strong competencies in Decision Making, Strategic Thinking, Financial Acumen, Innovation, Focus on Customer and Execution. Language proficiency: English is mandatory. Any additional language ( Chinese, French, Arabic and Russian, etc.) is considered a strong plus. What We Offer A competitive commissions system. A range of development opportunities in Diesel and OTB group Store network in Italy and abroad. A generous employee discount on Diesel and OTB group Brands. A dynamic, young team and highly inclusive working environment. Lunch vouchers for each working day. As part of the OTB Group, a proactive environment with opportunities for career advancement and recognition of outstanding performances. Additional Information Seniority level: Not Applicable. Employment type: Part-time. Industry: Retail Apparel and Fashion. Get notified about new Client Advisor jobs in Venice, Veneto, Italy. J-18808-Ljbffr