Data Center Security Specialist (Advanced Security System Engineer Team)
Job ID: 3085783 | Amazon Data Services Ireland Limited - A65
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. We are looking for a SOC Operator/ Data Center Security Specialist – Data Center responsible for providing support to physical security teams operating in AWS data center environments. You will be part of ASSET (Advanced Security System Engineer Team) and support AWS Data Centre Security teams across EMEA with security device troubleshooting and programming on access control and CCTV. This role is critical to ensuring the availability, integrity, and confidentiality of data center infrastructure and operations security.
Key Job Responsibilities
* You will manage a chat queue, phone communications, generate and/or manage trouble tickets, handle incoming chats, and provide support to customers.
* Drive security awareness campaigns aimed at enhancing security vigilance and effectiveness.
* Manage workflow ticketing and extraction/development of performance metrics.
* Configure physical security devices including cameras, readers, and panels.
* Support daily operational security across a data centre campus.
* Distil overarching security strategy into daily tactics to reach management goals.
Basic Qualifications
* 1 to 5 years experience in operations room/centre.
* Exposure to Physical Security operations.
* Experience managing a chat queue and trouble tickets.
* An understanding of how to configure physical security devices including cameras, readers, and panels.
Preferred Qualifications
* Experience managing a chat queue and trouble tickets.
* An understanding of how to configure physical security devices including cameras, readers, and panels.
* Experience working in a data centre environment.
* Experience in working in a SOC environment.
* Certification for Lenel Onguard programming.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
#J-18808-Ljbffr