Our client is a major multinational company specializing in the distribution of medical supplies. In order to strengthen the internal staff, he commissioned us to search for a Customer Service Specialist.
Under the guidance and directions of the Customer Service Manager the role holder is responsible for accurately undertaking a range of general duties.
RESPONSABILITIES:
1. Pick up costumer incoming calls
2. Customer Service and Orders (NSO) mail activities
3. Data entry within a business management system
4. Back office
5. Pick up costumer incoming calls
6. Sales Orders creation / order confirmations
7. Delivery notes
REQUIREMENTS:
8. High school diploma or Bachelor’s degree in a related field
9. Previous experience in a customer service role is preferred.
10. The ability to respond appropriately under pressure.
11. Sound judgment and excellent problem-solving skills.
12. A positive attitude and the ability to build relationships with clients.
13. SAP knowledge may be advantageous.
14. English: advanced level, preferably fluent spoken and written
The hiring will be on a 1-year fixed-term contract. No Smart working is not considered.
La ricerca è rivolta ai candidati ambosessi (L. 903/77)