Apply as Relationship Manager Diplomatic Clients General Information Job ID: 49257 Company: UniCredit Bulbank Competence Line: Retail Banking Country: Bulgaria City: Job Type: Professional Functional Area: Working Time Model: Full-time Type of Contract: Labor permanent Contact At UniCredit, we explore bold, innovative ideas, delivering products and solutions that enable people to live more successful and fulfilling lives. Our ambition is to be the Bank for Europe's future, and we seek individuals willing to walk this path with us. We prioritize diversity, equity, and inclusivity to foster strong relationships and processes. Our business creates investments, resources, and opportunities that drive our employees' growth through a dynamic professional journey. We encourage you to bring your talents and strengths to our team and build a meaningful career that rewards your achievements. What you'll be doing Maintaining high-level business relations with Diplomatic institutions and their employees; Communicating with customers (SME and Individuals) remotely and on-site at embassies; Serving as the main point of contact for consultancy and service, supported by our Call Center (24/7); Supporting the migration of customer service to digital channels, including payments, utility payments, payroll, and account statements in BBO; Providing support to ensure customers receive the best service at their preferred branch; Assisting branch employees in applying specific rules for diplomatic customers; Completing compliant and KYC reviews promptly and remotely; Selling bank products and managing post-sales activities. What you'll need to succeed Experience in selling bank products and post-sales activities; Fluency in English (written and spoken); Knowledge of additional foreign languages is an advantage; Experience in banking and understanding of banking products and processes. What you'll get in return Performance bonuses; Preferential loan terms; 25 days holiday leave; Additional holidays and birthday gifts; Extra day off for volunteering; Refer-A-Friend program; Flexible working hours and work-from-home options; Additional health and life insurance; MultiSport cards and access to fitness centers at our Head Offices; Corporate recreational facilities. About UniCredit Group UniCredit is a pan-European commercial bank with services across Italy, Germany, Central, and Eastern Europe. Our mission is to empower communities, deliver excellence, and create a sustainable future through digitalization and ESG principles. We are committed to diversity and inclusion, ensuring all voices are heard and leveraging diverse perspectives for growth and innovation. J-18808-Ljbffr J-18808-Ljbffr