Partner Delivery Manager
Acts as the primary coordinator, enabler and champion of partner led delivery success using Informatica technology. Cultivates key alliances/partnerships with a discrete list of delivery partners, supporting the positioning, planning and execution of partner services. Defines/understands mutual goals and objectives and builds awareness and support of overall strategic benefits of the alliance. Collaborates X-functionally with sales, partner sales, professional services and customer success to ensure a harmonized customer experience. Oversees delivery on key accounts and collaborates with partners on near- term and long-term customer success.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Acts as the primary implementation contact for partners, for support guidance, and advice on customer positioning and delivery
* Active role during sales and presales cycles, working with the Alliances and Sales organisation to select the right partners for customers’ needs
* Engages in customer discussions alongside partners pre and post sales to ensure robust and appropriate delivery plans
* Contributes to, and is an implementor of, the channel business strategy plan in direct alignment with the alliances organisation, representing delivery partners
* Has high standards of data hygiene, ensuring all systems are up to date with progress on opportunities, projects and customer progression when working with partners
* Works closely with Professional Services, Partner Technical Sales, and Enablement to ensure partner enablement is in place and well executed.
* Ensures regional alignment and oversight of delivery by regional partners to regional customers.
* May perform other duties and responsibilities reasonably attributable to the role
KNOWLEDGE & SKILLS
* Uses advanced, collaborative leadership and prioritization skills to direct and influence operations and results for one or more sales regions or team(s).
* Thought leader in the application of their expert-level industry knowledge and understanding of a customer's decision-making process, goals, strategies, and business objectives in relation to implementation
* Motivates others, leads by example, and sets the tone in their region for achieving objectives.
* English mandatory, Spanish/French optional.
EDUCATION & EXPERIENCE REQUIREMENTS
* BA/BS or equivalent educational background is preferred.
* Minimum 10+ years of relevant professional experience.
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