OverviewAngelo Po Grandi Cucine S.P.A. is part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway. We're committed to making a positive impact on the world, providing diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. We're looking for a proactive and tech-savvy IT Support Specialist to join our dynamic team at Angelo Po. In this role, you'll be the first point of contact for employees experiencing technical issues—whether on-site or remote—and play a key part in keeping our infrastructure running smoothly. You'll troubleshoot, resolve, and escalate technical problems, while building strong relationships with users and contributing to the continuous improvement of our IT support processes.
Responsibilities
Install and configure hardware and software (PCs, laptops, cameras, printers, readers, accessories)
Perform regular maintenance checks and resolve technical issues
Manage IT equipment inventory and reporting
Collaborate with the global IT team to ensure alignment and support
Maintain documentation and identify opportunities for process improvement
Set up new users and manage access rights
Ensure device security (hardware and software)
Manage and access the company's server room securely
Support internal compliance with IT standards and procedures
Qualifications
Fluent in Italian and proficient in English (able to communicate with global teams)
Degree in Information Technology or related field (preferred)
Passion for technology and eagerness to learn
Understanding of Windows server environments, Active Directory, and network protocols
Advanced knowledge of Windows desktop environments and Microsoft Office tools
1-3 year experience in IT Support, preferably in a structured environment
Why Join Us
Support from a global organization with local agility
Learn from experienced professionals and grow your career
Be part of a company that values character, creativity, courage and community
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Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
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