PbTRAVEL DESIGN BOOKINGS ASSISTANT /b /ppbr/ppbAPPRENDISTATO CONTRACT /b /ppbr/ppOur ideal candidate is a person who has completed a Travel Design Bookings Oerations course or has already had a similar experience working with a tour opperator/travel agency or DMC. You will primarily be working on Italy-based customised itineraries for private clients however you will also be working on the UK Ireland, Spain Portugal, France Greece at various stages. /p pThis position is fully remote you will be working from home. /ppbr/ppbJOB DESCRIPTION /b /ppbr/ppThis role will see you work in Travel Design and Bookings Operations. /ppbr/ppNote: you will not do these roles concurrently, rather you will do one or the other for a period of time according to seasonality business needs. /ppbr/ppAs a Travel Designer you will be responsible for designing accurate, curated itineraries for clients and be actively involved in the sales process including communicating with the client via email and telephone. You will have a sales budget which you will need to achieve. /ppbr/ppAs Bookings Operations assistant, you will then be responsible for all aspects of bookings as well as maintaining the client relationship from the time their booking is confirmed through when they depart. You will also manage supplier relationships. /ppbr/ppbKey tasks /b /ppbr/pulliAs a Travel Designer you are responsible for the creation of accurate, thoughtful itineraries, cultivating client relationships and achieving your sales targets. /liliAs a Bookings Operations assistant you will manage client relationships from booking to departure. This includes: /liliDealing with emergencies /liliChecking that clients have everything before their arrival /liliCommunicating with clients during their tours in order to give them reconfirmation and last needed information /liliBooking any type of service (transfers, tickets, hotels, activities, guides etc) and reconfirming with suppliers and hotels prior to tour commencement /liliFollow up supplier invoices liaise with the accounts department. /liliItinerary checks: timings/meeting points/contact details for various services entered into our itinerary system have been communicated to clients and double checked with suppliers. /li /ulpbr/ppbWho you are /b /ppbr/pulliYou have an almost maniacal attention to detail, and the ability to manage in a fast-paced, deadline-driven environment /liliYou’re not afraid to pick up the phone and speak to clients suppliers /liliYou love the sales process and excel in understanding client needs and closing the business. /liliYou have a C1 level of written spoken English /liliYou have a C1/2 level of written spoken Italian /liliYou work well in a team environment but are able to work independently make quick, smart decisions to resolve problems /liliYou work very well under pressure and have the ability to multi-task and priortise your workload /liliYou are not afraid to ask questions and come up with new ideas. At Luxe we love initiative! /liliYou thrive in a remote, work-from-home environment (our team all work remotely) /liliYou go the extra mile both for clients as well as your fellow team members. /liliYou have a vibrant personality, a ‘can-do’ attitude and a curious, positive outlook on work life /liliYou are a rapid learner of new technologies and systems (we use the Google Workspace package including Google Sheets, Trello an online itinerary creation system). /liliYou are committed to a career in tourism /li /ulpbr/ppbWhat we offer you /b /ppbr/pulliA stimulating work environment with a fun, proactive team that helps each other /liliFully remote position /liliWork computer /liliInteraction with clients from all over the world suppliers from many different countries /liliContract: apprendistato professionalizzante CCNL Turismo (to be eligible for this type of contract you need to be under 30 years of age according to Italian employment law) or 30 and over and currently receiving NASPI unemployment benefits. /li /ulpbr/ppbAvailability: /b You must have permission to work reside in Italy /ppbr/ppPlease include a cover letter explaining why you think you’d be the perfect candidate and perfect fit for this internship and our company. CVs cover letters in English only. /p