Telemarketing and Sales Professional
We are seeking a highly skilled Telemarketing and Sales Professional to join our team. In this role, you will be the primary point of contact for potential clients, engaging with them through multiple communication channels including phone, live chat, WhatsApp, and email.
Key Responsibilities:
* Manage daily outbound and inbound communications via phone, chat, WhatsApp, and email to generate qualified leads and move prospects through the sales funnel.
* Understand customer needs through active listening and deliver tailored product recommendations.
* Collaborate closely with our external sales team and distribution partners to ensure a seamless customer experience.
* Maintain accurate and up-to-date records of all interactions and opportunities in the CRM system.
* Create and manage quotations and follow up consistently to ensure high lead conversion.
* Analyze market feedback and customer behavior to continuously refine your outreach strategy.
Requirements:
* Minimum 2 years of experience in a call center or telesales role; familiarity with high-volume, multi-channel environments is essential.
* Strong interpersonal and communication skills, with the ability to adapt tone and messaging across different platforms.
* Demonstrated ability to build rapport and establish trust with customers remotely.
* Comfortable using CRM systems, messaging platforms, and digital tools.
* Fluency in English is required; additional 1/2 languages are a plus.
* Bachelor's degree in Languages, Marketing, Business, Communication, or related fields.
* Highly organized, resilient, and goal-oriented.
Why Choose Us?
Continuous Innovation: We prioritize technology and innovation, offering our employees the opportunity to work on pioneering and challenging projects.
Work Environment: Our young and positive work environment fosters collaboration and values the ideas of all our employees.
Professional Growth: We invest in the development of our employees through continuous training programs, individual coaching, and career opportunities.
Work-Life Balance: We offer a Wellbeing program rich in benefits and flexible policies that promote work-life balance and the well-being of our employees.