Ph3Experteer Overview /h3pIn this role you will act as a Business Analyst within the Operations - Service Transformation team in Continental Europe, based in Milan. You will translate business needs into actionable improvements, bridging business and technology to drive impactful projects. You’ll analyze requirements, model processes, and support delivery while coordinating across departments. The opportunity emphasizes transforming operations for value delivery to clients in an inclusive, collaborative environment. /ph3Retribuzione / Benefits /h3ulliAct as a Business Partner for stakeholders to continuously improve processes and technical solutions /liliCollect and analyze business requirements to understand organizational objectives /liliDevelop and enhance business processes to boost efficiency and effectiveness /liliCreate detailed process models and documentation to support operations /liliReview processes, KPIs, and metrics to identify enhancements /liliFacilitate cross-department communication to ensure alignment /liliManage stakeholders to meet needs and expectations /liliSupport project implementation and ensure successful delivery of solutions /liliAssist in business transitions and change management processes /li /ulh3Responsabilità /h3ulliBachelor's degree in business administration, IT, or related field /liliProven experience as a Business Analyst or in a similar role, preferably in the insurance industry /liliStrong analytical and problem-solving skills /liliProficiency in project management methodologies /liliExcellent communication and interpersonal skills /liliAbility to work collaboratively with cross-functional teams /liliStrong attention to detail and organizational skills /liliAdvanced knowledge of business process modelling tools and techniques /liliCertification in Business Analysis (e.g., CBAP, CCBA) /liliStrong understanding of insurance business models and end-to-end process designs /liliEnglish language; additional languages a plus /liliAbility to assess operational issues and deliver sustainable tactical solutions /liliKnowledge of trends in the insurance market and adaption for implementation /li /ulh3Requisiti fondamentali /h3ulliExpansive Health Wellness Benefits /liliGenerous Retirement Savings Plans /liliGlobal Parental Leave Adoption Assistance /li /ul /p #J-18808-Ljbffr