RINA is currently recruiting for a Italy Elevator & Inspection Certification Process Improvement Administrator to join its office in Rozzano, Italy within the Mediterranean & Africa Certification Division.
Mission
The role is focused on contributing to the identification and implementation of ways to improve the efficiency of business processes. #LI-GZ1
Key Accountabilities
Support in Developing and Implementing Process Improvements:
- Identify and propose areas for process improvement.
- Collaborate with team members to implement new processes to enhance efficiency.
Analyze Root Cause of Inefficiencies:
- Perform data collection and root cause analysis to identify inefficiencies.
- Suggest and develop solutions to improve process efficiency.
Contribute to Developing Instructions and Guidelines:
- Create and revise process documentation, instructions, and guidelines to standardize operational activities.
- Ensure documentation is comprehensive and up-to-date.
Monitor and Optimize Process Flows:
- Monitor and report on process performance metrics to ensure alignment with project requirements.
- Identify and recommend opportunities for process flow optimization.
Monitor Process Performance:
- Review process performance against key metrics, such as deadlines and technical review recommendations.
- Provide feedback and recommendations to improve process performance.
Maintain and Update Process Documentation:
- Ensure all process-related documents are accurately maintained and updated regularly.
- Document and track process changes and updates for reference purposes.
Education
High School Diploma/GEDBachelor’s Degree in Other
Qualifications
- 3-5 years of experience in process improvement or related roles.
- Solid understanding of process improvement methodologies (e.g., Lean, Six Sigma).
- Strong analytical and problem-solving skills.
- Proficiency in data collection and analysis tools.
- Good communication and documentation skills.
- Ability to work collaboratively in a team environment.
Competencies
1. ADDRESS THE WAY - Have a big picture of different situations and reinterpret it in a perspective way
2. BUILD NETWORK - Forge trust relationships, across departments, and outside the organization
3. CLIENT INTIMACY - Embrace internal and external client needs, expectations, and requirements to ensure maximum satisfaction
4. EARN TRUST - Take everyone's opinion into account and remain open to diversity
5. MAKE EFFECTIVE DECISIONS - Structure activities according to priorities, actions, resources and constraint
6. MANAGE EMOTIONS - Recognise one's and other's emotions and express and regulate one's reactions
7. PIONEER CHANGE - Actively embrace change and benefit from the new circumstances
8. PROMOTE SUSTAINABLE DEVELOPMENT - Promote commitment by keeping promises as a Role Model
9. THINK FORWARD - Capitalise on experiences and translate them into action plans for the future
RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.
At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68/99.