Reactive sales coordinator - rome marriott park hotel

Rome Marriott Park Hotel, part of the world’s leading hospitality brands, seeks a dynamic, customer‑focused Reactive Sales Coordinator to join our team.

• Respond to telephone inquiries and requests for group business and corporate meetings in a timely manner, defining meeting specifics.
• Convert options and tentative proposals to definitive commitments by anticipating customer needs and ensuring all measures for securing the booking are exhausted.
• Complete handover of group file to the Event team, ensuring follow‑up with the client within 24 hours of turnover.
• Suggest positive alternatives and ensure that booked business stays within hotel parameters.
• Follow up timely on all pending, option, and tentative business to convert to definites.
• Prepare contracts, BEOs and other related booking tools, and prepare all sales documentation accurately.
• Assist with customer site inspections for group business in Option or Tentative mode.
• Assist in other areas as directed by the Director of Sales & Marketing.

• Bachelor’s degree in Sales & Marketing, Tourism, or a related field.
• At least 2 years of experience in a similar role, preferably with international touristic companies.
• Excellent English (B2) both verbal and written.
• Good proficiency with Microsoft Office.
• Experience with Fidelio OPERA system.

• Competitive salary in a collaborative and inclusive environment.
• Professional growth and development opportunities within the Marriott network.
• Direct employment with the company under a fixed‑term contract in accordance with Federturismo AICA National Collective Labor Agreement (CCNL).