Job Description
The candidate is responsible for delivering exceptional User documentation that enables Datalogic clients to understand products and efficiently complete their jobs while ensuring a unified tone with minimal service calls.
Job Description
The candidate is responsible for delivering exceptional User documentation that enables Datalogic clients to understand products and efficiently complete their jobs while ensuring a unified tone with minimal service calls.
Ensure customers can independently and efficiently use products through effective user documentation.
Key Responsibilities
Contribute to the creation, maintenance and revision of Datalogic technical documentation.
Interact with the company's stakeholders: R&D, Quality, Marketing, Customer Service/Test.
Ensure that all technical documentation is properly released by project deadlines. Technical documentation includes user manuals, technical specifications, knowledge articles, help content and service manuals in English language.
Manage manuals traslation process from request to release using both internal resources and external agencies, ensuring the same quality standard as the original version.
Maintain, organize, improve and update the existing technical documentation.
Adopt the best techical solutions in terms of desktop publishing and graphic design software programs according to internal standards and market state of the art.
Ensure a unified tone, style, and voice across all contents.
Requirements
Education: Foreign Language Degree or Electronic Engineering Degree or equivalent
Languages: Italian and English > Mother tongue or proficient
Experience: 0-1 years of relevant technical writing experience in applicable field
Technical & Soft Skills
Technical writing skills.
Knowledge of personal computer softwares: Word, Excel, Adobe Suite, is essential.
Knowledge of the following is preferable:
Desktop publishing software: Adobe InDesign, FrameMaker, other.
Graphic design softwares: Adobe Illustrator, Photoshop, other.
Nice to have: knowledge of Git, Visual studio code
Multimedia development software used for writing Help On Line: FrameMaker, RoboHelp, Dreamweaver, etc.
Mechanical electronic terms and functions.
High attention to details.
Demonstrated ability to work in a fast-paced development environment.
Excellent organizational skills.
Able to perform and succeed with limited supervision.
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