CUSTOMER SERVICE SPECIALIST - ESTERO - categoria protetta l.68/99, biella Andrea Poletti & Associati biella, Italy We are seeking a CUSTOMER SERVICE SPECIALIST - ESTERO - Categoria Protetta L.68/99 for our client company. The selected candidate will support the sales team by providing assistance to customers and all involved parties, managing the entire order process from receipt to fulfillment. Responsibilities include: Assisting customers by identifying needs and providing useful information in collaboration with the department manager. Identifying the most suitable products for customer requests. Preparing sales offers and managing follow-up activities. Creating sales reports and statistics to support the sales team. Preparing and sending economic offers for public and private tenders. Updating price lists and creating new product codes. Managing samples, monitoring stock levels, and handling viewing and demonstration accounts. Validating and entering orders into the system; preparing and sending order confirmations to customers. Checking product availability. Contacting customers to confirm order details and inform about availability and delivery times. Collaborating with internal functions to ensure correct order execution. Mandatory requirements: Membership to protected categories L.68/99. Previous experience in a similar role. Knowledge of a management software (preferably Gamma Enterprise). Good command of English (level B2). Excellent communication skills and team-oriented attitude. Customer and results-oriented approach. Position is permanent, full-time, with direct employment in the company. Location: Cesano Maderno. J-18808-Ljbffr