Role: Consulting Engineer R&S (Routing and Switching) Client: RED Global Location: Italy, Rome and Milan (2 days remote, 3 days onsite) Job Category: Other EU work permit required: Yes Job Reference: 189708480837530419233711 Job Views: 2 Posted: 27.04.2025 Expiry Date: 11.06.2025 Job Description: Start Date: May 2025 End Date: 12 Months extension possible Capacity: 5 days a week Responsibilities: Help customers plan, design, and implement Cisco products, services, and solutions. Drive technology design, implementation, execution, and optimization for customer projects/accounts. Work with customers to plan, design, configure, and diagnose Cisco’s products, services, and solutions. Assist customers with integration and implementation of tools, systems, and service assurance. Support presale activities and translate business requirements into solution designs. Build customer simulations in test labs to resolve/validate complex problems and compatibility issues. Create and deliver customer collateral, portals, documentation, and knowledge transfer. Align technical deliverables with customer business outcomes. Drive customer technology transitions, influencing solution architectures and services. Support policies and processes, utilizing relevant tools to execute the role effectively. Specific Tasks: Collaborate with customers and internal/external resources on strategy, deployment, and optimization of Cisco services and solutions. Take responsibility for task/project implementation for customer engagements. Contribute to new implementation techniques and share lessons learned. Create and review project deliverables such as design recommendations and implementation plans. Build/test environments to resolve complex problems. Configure, deploy, and troubleshoot Cisco products using software skills and tools. Develop digital intellectual capital like scripts and signatures. Act as an initial point for problem resolution in customer engagements. Scope: Work with other Consulting Engineers to meet customer needs effectively. Interact with contributors, managers, and customers. Provide input to sales on technology solutions. Complexity: Work on moderately complex problems, evaluating multiple solutions before deciding on the best approach. J-18808-Ljbffr