Ph3WHAT WE OFFER /h3 ul liCompetitive compensation rewards (bonuses, referral program, etc.). /li liFree uniform sets twice a year. /li liDiscount on adidas products online and in all own stores. /li liCompetitive ticket restaurants. /li liInsurance policies for injuries. /li liLearning portal (i.e. EF - English). /li liEmployees Assistance Program (services for supporting work‑life balance, mental health, coaching...). /li /ul h3EMPLOYEES APPRECIATE IN US /h3 ul liSupportive team that accompanies you all the way in the company and inspires you to win new challenges. /li liCareer without borders: the opportunity to grow in retail, office, and distribution center. /li liDevelopment opportunities: free trainings in the product, service, processes, and personal effectiveness programs. /li liModern environment with the highest retail standards and best technologies. /li liEmbracing culture of diversity, equity, and inclusion. Innovations to establish a new era of sport in balance with nature. /li liPurpose overall relevance for the organization: to drive consistency in the delivery and implementation of retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives. /li /ul h3PURPOSE OVERALL RELEVANCE FOR THE ORGANIZATION /h3 pTo drive consistency in the delivery and implementation of retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives. /p h3KEY RESPONSIBILITIES /h3 h3Service Culture /h3 ul liRole‑model service standards and sales‑floor leadership skills. /li liProvide feedback on observed service behaviors of all team members. /li liDrive daily Team Huddles and Team Captain role on the sales‑floor. /li liChampion consumer NPS and membership initiatives. /li liConduct consumer NPS call‑backs. /li liDrive product knowledge transfer to selling behaviors. /li liSupport adoption of consumer‑facing tools. /li /ul h3Learning Operations /h3 ul liCreate monthly training calendar with store leadership and local training team. /li liPlan and coordinate all learning activities for new and existing team members. /li liGo‑to person in store for adidas retail digital learning platforms. /li liGuide and support store leadership team on creating and completing learning plans. /li liOrganize and ensure availability of relevant training materials. /li liSupport participant journey in expert and specialist certification programs. /li liSupport learning needs related to campaign launches and events. /li /ul h3Learning Delivery /h3 ul liFacilitate in‑person and virtual training sessions. /li liCo‑lead implementation of adidas consumer Service Model (CEI) with store leadership. /li liDeliver service and selling skills training. /li liDeliver evergreen and seasonal product learning in relevant categories. /li liDeliver new employee onboarding program. /li liEngage with the learners throughout their digital learning journey. /li /ul h3WHAT WE APPRECIATE IN OUR EMPLOYEES /h3 ul liAt least 2 years of experience in the retail industry, ideally in sports/fashion/footwear, with a demonstrated training background and exposure to building and developing sales teams. /li liExperience as a sales coach, a training specialist, or a similar position in the retail industry. /li liResult orientation and excellent knowledge of retail KPI analysis. /li liRemarkable coaching skills. /li liExcellent oral and written communication skills. /li liAbility to effectively deploy training programs to small groups or to a large audience during training workshops. /li liStrong organizational and time management skills. /li liVous parlez Français couramment (C1 level or above in French). /li liEnglish (B2 level or above). /li /ul /p #J-18808-Ljbffr