WHAT WE OFFER
Può ottenere maggiori dettagli sulla natura di questa posizione e sui requisiti per i candidati leggendo quanto segue.
Competitive compensation & rewards (bonuses, referral program, etc.).
Free uniform sets twice a year.
Discount on adidas products online and in all own stores.
Competitive ticket restaurants.
Insurance policies for injuries.
Learning portal (i.e. EF - English).
Employees Assistance Program (services for supporting work‑life balance, mental health, coaching...).
EMPLOYEES APPRECIATE IN US
Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
Career without borders: the opportunity to grow in retail, office, and distribution center.
Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
Modern environment with the highest retail standards and best technologies.
Embracing culture of diversity, equity, and inclusion. Innovations to establish a new era of sport in balance with nature.
Purpose & overall relevance for the organization: to drive consistency in the delivery and implementation of retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives.
PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION
To drive consistency in the delivery and implementation of retail learning programs that enable a premium consumer experience, support operational excellence and help adidas meet or exceed our business and people objectives.
KEY RESPONSIBILITIES
Service Culture
Role‑model service standards and sales‑floor leadership skills.
Provide feedback on observed service behaviors of all team members.
Drive daily Team Huddles and Team Captain role on the sales‑floor.
Champion consumer NPS and membership initiatives.
Conduct consumer NPS call‑backs.
Drive product knowledge transfer to selling behaviors.
Support adoption of consumer‑facing tools.
Learning Operations
Create monthly training calendar with store leadership and local training team.
Plan and coordinate all learning activities for new and existing team members.
Go‑to person in store for adidas retail digital learning platforms.
Guide and support store leadership team on creating and completing learning plans.
Organize and ensure availability of relevant training materials.
Support participant journey in expert and specialist certification programs.
Support learning needs related to campaign launches and events.
Learning Delivery
Facilitate in‑person and virtual training sessions.
Co‑lead implementation of adidas consumer Service Model (CEI) with store leadership.
Deliver service and selling skills training.
Deliver evergreen and seasonal product learning in relevant categories.
Deliver new employee onboarding program.
Engage with the learners throughout their digital learning journey.
WHAT WE APPRECIATE IN OUR EMPLOYEES
At least 2 years of experience in the retail industry, ideally in sports/fashion/footwear, with a demonstrated training background and exposure to building and developing sales teams.
Experience as a sales coach, a training specialist, or a similar position in the retail industry.
Result orientation and excellent knowledge of retail KPI analysis.
Remarkable coaching skills.
Excellent oral and written communication skills.
Ability to effectively deploy training programs to small groups or to a large audience during training workshops.
Strong organizational and time management skills.
Vous parlez Français couramment (C1 level or above in French). xlwpduy
English (B2 level or above).
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