Ph3About us /h3 pOur mission is to help marketing teams unlock their full growth potential with AI. Our AI-powered attribution creates real transparency, showing how digital advertising investments perform across channels. On that foundation, we optimize budgets so our customers can sustainably grow their bottom line. We support leading European brands across e-commerce, telco, banking, insurance energy, and many other industries in making their marketing smarter, more efficient, and more impactful. /p h3Tasks /h3 h3Your mission /h3 pAs a Customer Success Manager, you\'ll be the key point of contact for our Italian customers and enable them to extract the full value of our AI-based platform. You\'ll guide them away from manual, spreadsheet-based processes toward a new, data- and AI-driven way of working. You\'ll build strong relationships, provide advice, and ensure digital marketing teams exceed their performance goals. /p h3Your responsibilities /h3 ul liIndependently managing customer accounts (from onboarding, optimzation to renewal) /li liAnalyzing cross-channel performance data with the customer (Google Ads, Meta, TikTok, Snap etc.) /li liIdentifying optimization opportunities and actionable recommendations /li liConsulting our customers on performance marketing topics /li liClose collaboration with Account Managers to strategically develop customer accounts /li liClose collaboration with our Product ML teams to advance our platform /li /ul h3Requirements /h3 h3What you bring /h3 ul liSeveral years of experience (3 years) in performance marketing (agency or advertiser side); first experience in a small company/startup or scale-up is a plus /li liStrong communication skills in German and a genuine enjoyment of client-facing work /li liA proactive mindset and the drive to advise customers with high-quality solutions /li liCuriosity about AI and automation. You don\'t need to be a builder, but you should be eager to use AI to work smarter. /li liVery strong analytical skills and confidence working with data. Experience with incrementality testing, causal impact analysis, A/B testing, or econometrics/MMM is a plus /li liItalian at native level and business-fluent English /li liWillingness to travel occasionally (client meetings, team events) /li /ul h3Benefits /h3 pWhy Nexoya? /p ul liWork on a leading European AI marketing platform /li liOwnership, growth opportunities, and direct impact /li liInternational, ambitious team with strong cohesion /li liA genuine AI-first culture — experiment, automate, and share what you build /li liHybrid setup with our Milan office as your home base — flexibility to work remotely on agreed days /li liTwice a year, the entire team travels to a special location for our Strategy Days, where we shape our culture and company strategy together (past locations: Helsinki, Berlin, Belgrade, Swiss Alps, Zurich) /li /ul h3Ready? /h3 pIf you love performance marketing, work in a data-driven way, and want to make marketing teams more successful with AI, we\'d love to meet you. /p pApply now with your CV and a short motivation letter. /p /p #J-18808-Ljbffr