Position:
Business Analyst
Rate:
420 EUR/day
Location:
Ispra, Italy (Onsite)
Description:
We currently have a vacancy for a Business Analyst fluent in English, to offer his/her services as an expert who will be based in Ispra, Italy. The work will be carried out either in the company's premises or on site at customer premises. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client's IT team on site.
Your tasks :
Developing and executing migration plans, coordinating with content owners, and ensuring the successful transfer of content to the Drupal platform;
Gathering and analyzing user feedback and requirements and providing recommendations for platform improvements and new features;
Working closely with the development team to prioritize and implement new features and functionalities, and to resolve technical issues;
Providing first-line technical support to users, responding to queries, and resolving issues in a timely and effective manner;
Developing and delivering training materials, user manuals, and guides to support users, and providing ongoing technical assistance and guidance.
Requirements
University degree in IT or relevant discipline, combined with minimum 17 years of relevant working experience in IT;
Experience in business analysis and technical support;
Experience contentmanagement systems (Drupal) and M365 tools, such as:
Teams and SharePoint Online;
Knowledge of Maps (Webtools) and Highcharts (Webtools) would be an asset;
Knowledge of PowerBI, ArcGIS, Tableau, QLIK and D3 would be an asset;
Excellent command of the English language, while fluency in French would be an asset.