Location: Campoverde di Aprilia, Italy
Type: Full Time
Hours: 8 hours per day
Skills Description
BCIC Swiss GmBH | Best Connect International Company is seeking a full-time on-site IT Support Specialist in Italy.
Responsibilities
* Provide first and second level contact and problem resolution for customer issues.
* Collaborate with third-party vendors to resolve complex AV issues.
* Communicate promptly on issue status and resolution.
* Maintain ticket updates for all reported incidents.
* Install, upgrade, support, and troubleshoot Windows operating systems (XP, 7, 8.1, 10) and Microsoft Office 2010. Support Cisco Jabber desktop application.
* Have basic knowledge of Mac OS to support Apple PC users.
* Install, upgrade, support, and troubleshoot printers and hardware.
* Perform general preventative maintenance on computers, laptops, and printers.
* Perform repairs on desktops, laptops, printers, and peripherals.
* Use diagnostic tools for troubleshooting network connectivity and hardware/software issues.
* Possess broad IT knowledge, including networks, servers, AV, smart devices, and telecoms.
* Work in a project-based environment requiring flexibility and teamwork. Perform additional duties as assigned.
Requirements
* Must hold a valid work permit.
* Extensive IT and computer knowledge.
* Several years of relevant experience preferred.
* Italian language proficiency at minimum B2 level.
If your profile matches the above requirements, please send your CV in English, mentioning the position in the subject line and including a WhatsApp number as soon as possible.
Apply here: Salary negotiable
Apply Now!
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