Business Analyst I, Buyer Abuse Prevention - Analytics
Amazon.com's Buyer Risk Prevention (BRP) mission is to make Amazon the safest and most trusted place worldwide to transact online. Amazon runs one of the most dynamic e-commerce marketplaces in the world, with nearly 2 million sellers worldwide selling hundreds of millions of items in ten countries. BRP safeguards every financial transaction across all Amazon sites. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. BRP organization is looking for a Business Analyst for its In Region support team. The team is being grown to provide insights and support for BRP in our emerging marketplaces and provide analytical solutions to help drive operational efficiencies, uncover hidden risks and trends, reduce investigation errors and bad debt, improve customer experience and predict & recommend optimizations for future state of BRP buyer abuse in each country.
As a Business Analyst, you will be responsible for modeling complex problems, discovering insights and identifying opportunities through the use of business intelligence, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross‐functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high‐impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non‐technical audiences. This is a high‐impact role with goals that directly impact the bottom line of the business.
Responsibilities
- Use analytics and data mining techniques to solve complex problems and drive business decisions.
- Employ the appropriate tools and methodologies to discover patterns of risks, abuse and help reduce bad debt.
- Design experiments, test hypotheses, and build actionable models to optimize BRP in a specific country.
- Solve analytical problems and effectively communicate methodologies and results.
- Build analyses for product launches.
- Draw inferences and conclusions, and create dashboards and visualizations of processed data, identify trends and anomalies.
- Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area.
Basic Qualifications
- 1+ years of tax, finance or a related analytical field experience.
- Experience defining requirements and using data and metrics to draw business insights.
- Experience with SQL or ETL.
Preferred Qualifications
- Experience with SQL and Excel.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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