Support United States Remote Full-time SeniorMassimizzi le sue possibilità di successo assicurandosi che il suo CV e le sue competenze corrispondano ai requisiti di questa posizione.DescriptionCome join Venice, the company redefining Privileged Access Management (PAM) for the AI era. While legacy players are costly, clunky, and stuck in the past, Venice provides dynamic, AI‑aware privilege management that secures human, machine, and AI identities agentlessly.Venice is already selling to the biggest enterprise in the world, with a product already displacing incumbents in Fortune 200 enterprises. We are looking for a founding‑level AE to join our GTM team and turn our massive inbound momentum into scaled revenue.SummaryIn this role, you will own a portfolio of enterprise accounts at a pivotal moment in the company’s growth. You will be joining a CS&S; org that is being built with intention — tight team, high bar, and an AI‑powered support infrastructure.Your job is everything above the deployment line: strategy, relationships, adoption, expansion, and making sure every customer in your book feels the full weight of Venice working for them. This is not a reactive CSM role — you will own success plans, run executive business reviews, and hold your own in technical conversations with IT security teams.If you have worked in enterprise SaaS security, can build structure, and want to define what great CS looks like at a category‑defining company — this is your seat.What you'll do?Own a portfolio of enterprise accounts from post‑sale through renewal and expansion, including executive relationship management, technical adoption planning, and QBR execution.Drive customers through structured success plans tied to deployment milestones: onboarding, implementation, go‑live, and ongoing care.Lead technical discovery and business reviews with IT security stakeholders — translating Venice capabilities into measurable customer outcomes.Partner with the Support t